Perfect Star Heating, Cooling, & Electrical provides residential HVAC repair, maintenance, replacements, thermostat services, and selected electrical work. The team emphasizes clear communication, neat installations, and practical solutions that match the home’s needs.
Customers highlight clear communication, patient answers to questions, tidy installations, and respectful service. Photos and explanations help homeowners understand options and work performed. Scheduling is responsive, and technicians adapt to homeowner priorities on site.
Serving Antioch, Brentwood, and nearby East Bay communities across Contra Costa and parts of Alameda County.
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Heating and air conditioning repair, tune-ups, and replacement; thermostat installation and setup; system diagnostics; zoning services; and select residential electrical services.
Recent reviews frequently mention technicians arriving on time, explaining issues clearly, and keeping work areas clean. Many note thorough installations with photos and helpful guidance on using new thermostats. Several customers appreciate flexible solutions and respectful communication. A few remarks mention cost concerns, but overall satisfaction with workmanship remains high.
JT, Tyler & Mark were professional and respectful of the house. They took the time to inform us of how to use our new T-stat and connect it to the WiFi. Their installation was neat and clean and we couldn’t be happier.
Nick is a very kind and competent professional who answers all questions and concerns with complete accuracy. Modern HVAC systems seem to require a systems engineering degree to service them, and Nick has no issues dealing issue of a faulty sensor that caused the blower fan to run continuously at high speed. The issue has been addressed, now we will see how long it stays fixed. This was warranty service on a system that is less than two months old.
Perfect Star replaced our furnace a couple years ago after our previous one gave out (It was the original to the home, so about 20 years old!). They were very thorough, communicative, and efficient with the install. They took lots of pictures to show the the old furnace and explain why it needed to be replaced, as well as pictures of the new one once installed. They also offer financing options for those (like us) that can't afford to pay out of pocket for a large home expense all at once. Additionally, we signed up for their maintenance plan, so a tech comes out every year to do a check-up/tune-up on the system to make sure everything is looking good and in proper working order. The first time they came for a check-up - they alerted us that a different business that did some work in our home (Installed ceiling fans in bedrooms and exhaust fans in bathrooms) after the furnace was installed, did some shoddy work and tied an exhaust fan ducting into the furnace ducting which was unsafe and causing a leak/water pooling. I was able to get the other company to come make it right thankfully, but had it not been for Perfect Star, we never would have known what was happening up there and it probably would have led to huge problems down the line, so very thankful for them. We just had our annual tune-up today and our tech Anthony was super friendly, super kind and patient with my overly friendly husky lol, and was efficient but took his time to look over everything. Nothing but positive things to say, super glad we went with Perfect Star!
There is only four stars only because this is not expecting the expense that went along with it. Four stars is for his ability to improvise and change as my priorities changed during the conversation with no resistance. It seemed he was very aware of what my needs were, and all of my questions were answered what I considered to be with integrity and honesty, regardless of whether I committed to the work. This was An evaluation of my system based on the challenges I was having, and every question was answered. I would highly recommend a consult with the understanding that you are controlling your own needs and financial expenses, in which Keon was open and not pushy, and it was adaptable to my needs
Andrew Sanchez did an amazing job for me today. I called Perfect Star last night after attempting and failing to install my new nest thermostats myself. He came out and took care of it, gave me a discount on it and even went above and beyond to remove unwanted items from my attic which he totally didn’t have to offer to do. He’s a great guy and I’m thrilled with my experience working with Perfect Star.
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