Paul Riley
Hays employees did a great job on the installation. They showed up early, did a complete HVAC system replacement and left everything cleaned up. No mus, no fus. We had a great experience with them.
FeaturedVerifiedHVAC Companies in Durham, North Carolina
Hay's Heating And Air Conditioning Inc
Hay's Heating and Air Conditioning is a family-owned HVAC company based in Durham. Founded in 1996, it provides repairs, maintenance, equipment replacement, ductwork and custom HVAC planning. It also supports builders and custom-home projects and has an in-house sheet metal production facility.
Business Highlights
- It says it is fully licensed and insured and lists North Carolina State License 21255.
- It is a Trane Comfort Specialist.
- It is a Bosch Home Comfort PRO.
- It services and repairs equipment from all HVAC brands.
Service Area
Durham, Chapel Hill, Hillsborough and surrounding Triangle communities.
Featured on ProsGrade. Hay's Heating And Air Conditioning Inc is one of 4 HVAC companies ProsGrade lists in Durham, North Carolina.
Listing details
10 services listed, including Air conditioning, Heating systems and Heat pump services. Open weekdays, closed on weekends. Rated 4.8 from 452 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Hay's Heating And Air Conditioning Inc compares with the other 3 HVAC companies on ProsGrade in Durham, using public Google ratings and review counts.
- Ranks in the top half of the 4 Durham HVAC companies on ProsGrade by Google rating and review volume.
- Rated 4.8 on Google, at or above the 4.8 average of other Durham HVAC companies on ProsGrade.
- Has more Google reviews (452) than 2 of the 3 other Durham HVAC companies on ProsGrade.
- One of 4 Durham HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
10 services- Air conditioningCentral and packaged systems; repair, maintenance, installation and replacement.
- Heating systemsFurnaces, heat pumps and heating systems; repair, maintenance and replacement.
- Heat pump servicesSplit-system and packaged heat pumps; repair, maintenance and replacement.
- HVAC maintenanceSeasonal maintenance and Comfort Service Plan options.
- Indoor air qualityAssessment, filtration, humidity, ventilation, odor control, UV/ion and zoning.
- Ductwork servicesDuct repair and replacement; airflow evaluation.
- Ductless mini-splitsSelected Mitsubishi Electric and TOSOT systems; TOSOT single- and multi-zone configurations.
- 24/7 HVAC service
- Commercial HVACRepair, maintenance, replacement and selected installation work.
- New-construction HVACBuilder and custom-home projects.
Reviews
What customers say
Recent reviews praise courteous, knowledgeable technicians who explain their findings clearly. One customer describes an early system replacement with everything cleaned up afterward, while another says Hays has maintained a furnace and AC unit for 15 years and schedules routine service promptly.
Customer Reviews
Terry Mangum
While all of our technicians were good John by far was exceptional. He checked our unit and explained what we needed and took care of it. Very courteous and knowledgeable. We highly recommend him.
Annette Rich
Highly recommended Hays Heating & Air! They installed my furnace and AC unit 15 years ago and have maintained it ever since.
John is outstanding!!
When I call with a question or need to schedule routine maintenance or have anything done they schedule it asap. Everyone is friendly and helpful!!!
Thank you!
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Frequently Asked Questions
What does Hays' Comfort Service Plan include?
Each covered system receives two scheduled check-up visits per year, and participating customers receive priority service scheduling.
Does Hays' 24/7 service guarantee an arrival time?
No. Service requests can be made at any time, but same-day arrival, immediate dispatch and a particular response time are not guaranteed.
How does Hays define the scope of ductwork projects?
Ductwork requires an on-site estimate. Hays reviews the property before defining materials, areas of work and installation scope.