Above + Beyond Service Company

Above and beyond were great from start to finish. Starting with Ashley who was happy to help. She listened asked great questions, and provided opinions (Not up selling points). She went above and beyond. I called a little after 8am and Lee (Tech Plumber) was at my door before 10am! What can I say Lee was like the brother in law you love! He was VERY attentive present in the moment from start to finish. in addition to educating me on my plumbing issue he walked me through the root cause and provided opinions (Not selling points) he was thorough in making sure I had resolution before wrapping things up and he made himself available for questions. I hope but I believe this is the company’s core value to go above and Beyond. They exceeded my expectations as they went above and beyond for me. Oh yes Great price!!!??

Matt, Felix, and Preston did good work in replacing two bathroom faucets and a water shutoff valve. They were professional, efficient, and made sure everything was working properly. It ran me about $1000, which seems reasonable compared to other quotes.

UPDATE: After posting my review the plumbing manager reached out to make things right . They came back out the next morning and fixed my issue for the original quoted amount, they even cleaned off some of the buildup on the trim kit. Robert was great and super helpful. I appreciate them reaching out to fix the issue and I would use this company again in the future. ____________________________________________ I would only recommend them for simple jobs or home maintenance, but not much more than that. HVAC technician Hayden was great and really did go above and beyond to ensure my vent was cleaned out properly. The issues I have are with the plumbing because I called them to replace a shower valve (Simple fix I’ve had it done in other bathrooms for under $200). Well, the person they sent out for the plumbing told me that he could do it for $460 but warned me that I may be without water all day— Well, he cuts the water off and goes to start the repair and realizes he doesn’t have the right tool to remove the valve. Instead of going to get the proper tool For the job that I was just quoted on he tells me that his manager says that I should just replace the entire shower valve system which is over $1000. So I definitely do not recommend using them for plumbing Or anything that is not simple home maintenance. On top of that, my shower head is now leaking when it was not before.