Thompson Plumbing Heating and Air Conditioning

We discovered the waterheater was leaking on Christmas eve. Wasn't a disaster and it was on the list but figured if places were open I should give them a call and see when they could come out next week. An hour later a tech was at our house. About 3 hours or so after that we had a new water heater. No holiday upcharge and square in our estimate. Ramces Laris was fast effecient and funny. He explained the new heater and left a tidy work space. I would feel confident in him doing any future repairs and have already suggested the company to a neighbor looking for the same work. A touch over $3500 and i wasnt even upset.

We had our A/C installed, our vents/ducting updated and our furnace replaced by this company, and the experience was excellent from start to finish. They were punctual, professional, and very easy to work with. One thing we really appreciated was receiving a text beforehand with the technician’s photo and profile—it made us feel comfortable and prepared. The entire team was friendly and knowledgeable. We also purchased their maintenance plan, which helped us identify other areas that needed attention. Thank you, Thompson Team!

During a hot spell in September, our problem was "Blower fan runs but A/C doesn't cool." I called several A/C repair shops in North County, but they all said "at least two weeks" for someone to come out. But with Thompson, they scheduled Technician Ty to come out next day. He notified us an hour out that he was on the way so we could hide our cat. Ty hooked up his gauges and showed us the problem, then offered 3 solutions, from (1) cheap, (replace with factory Goodman part and risk failure in another 5 years), or (2) replace part with upgraded Thompson part, or (3) the premium option, replace primary failed part plus related parts. With our budget, we chose option (2). Ty replaced the part and tested the unit in about an hour! With fast, friendly and very competent service, we won't hesitate to call Thompson for repairs in the future, and highly recommend them!

I had done some prior work on selecting a replacement furnace. Garret was extremely efficient in matching my requirements. After assessing the space, he got back to me with good price and an installation plan. I approved it and the next day I had a new furnace installed. Overall, a great job and it is working like a champ.

These guys are great. They took care of my heating and cooling needs. I asked for cleaner air and they put in an air ionizer for me. They have a good deal on servicing my ac. On the service plan, I my system gets checked twice a year for winter and summer. That includes replacing the filter. Awesome deal. They installed my heat pump. Also, their plumbing department replaced all my toilets and fixed a leak in my ceiling and referred me to a good flood restoration service. Garrett and his team of professionals are polite and honest. I enjoy having them come and take care of my home. I highly recommend them. Thank you ago for all your help. I appreciate it.