Local HVAC contractor offering installation, repair, and maintenance for heat pumps, ductless mini-splits, furnaces, and AC systems in the Eugene area.
Neighbors mention organized scheduling, clear explanations of options, and careful installation. The company is known for handling tight-space installs and helping customers navigate available utility or tax incentives when applicable. Many reviews cite courteous technicians and tidy job sites.
Eugene and surrounding communities in Lane County.
Services include heat pump and ductless mini-split installation, furnace and AC replacement, system troubleshooting and repair, maintenance and tune-ups, and equipment inspections.
Customer feedback commonly notes responsive scheduling and clear communication from technicians. Many reviews praise smooth heat pump and ductless installations, including work in challenging spaces, and mention clean, efficient job completion. Several customers appreciated guidance on rebates or cost-saving options. A smaller number of reviews mention frustration with appointment windows and timeliness.
Alpine installed a Ductless heat pump for us, and it has been great! They also service both of the heat pumps we have, and did a fantastic job. Our technician Justin was friendly, and he communicated clearly about the servicing and completed it in good time.
We are a housing cooperative in Eugene and had a time-sensitive inspection from our insurance company after renewing our policy with new underwriters. After scheduling on a Friday, Gabe and his team arrived on the following Monday morning to do pre-inspection of multiple units.Almost all of the units needed GFCI updated in the kitchens and other minor electrical repairs; these were completed the same week. Two of the units needed new panels which involved getting permits from EWEB . Thankfully they were approved and the panels replaced within the two-week time period we needed.Gabe was available for any questions or concerns we had while keeping us updated on the progress, knowing how timely these projects needed to be done. The co-op passed the electrical inspection and are very pleased with the work that was done. We will definitely be calling Alpine Heating & Air Conditioning for their services in the future.
Installation of my new heat pump went very smoothly. Even though the new air exchanger had to be shoe-horned into a very tight space, the whole process, including inspection, was finished in three days. I had a very good experience with everyone involved in the project. In particular, I appreciated the installer, Alex Millard. His exceptional interpersonal skills, thoughtfulness, great communication and attention to detail made the whole process easy. Thank you!
Heating system went out. Quick response. Unit was over 30 years old. Was given option to repair, but parts were no longer available. Found ways to save money for a new one through EWEB and tax credits. Dropped price 30%. Good communication. Clean installation. As a Realtor, I recommend Alpine often.
Warning!!! Read the reviews and look at the star ratings I’ve given this company multiple chances and thousands of dollars. They do not value your time, nor do they provide quality work without being monitored. They have cost me hours and hours of time and this last time they gave me a window of 2:00-4:00 for a service appointment. I left work to make sure I was home by 2:00. At 3:58 I got a text the person was on the way. I called and asked what “on the way” meant to them. They said he was just leaving Cottage Grove. I live near Veneta, so it was going to be at least another 30-40 minutes before they would arrive. I said cancel the appointment, I’m done wasting time and money. Reynolds has the same service for $99 and they show up on-time. I’m done and would highly recommend you don’t even start. FYI - I’ve talked with the owner about other issues and he’s very little help, basically couldn’t care less.
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