Priority One Heating & Air Conditioning serves the Eugene community with HVAC repair, maintenance, and replacement services for furnaces, heat pumps, AC units, and ductless systems. Technicians provide clear explanations and practical recommendations, aiming for dependable results and efficient operation.
Clear communication on findings and options, courteous technicians, and careful workmanship reported by customers. Scheduling support by phone and online with updates on arrival windows. Service tailored to common Eugene-area heating and cooling systems, including ductless units.
Headquartered at 4232 W 7th Ave in Eugene and serving homes in the surrounding area.
HVAC diagnostics and repair, seasonal maintenance/tune-ups, furnace and heat pump service, air conditioner service, ductless mini-split service, and system replacement/installation.
Recent reviews highlight prompt responses, technicians arriving within stated time windows, and clear explanations of problems and pricing. Many note professional, courteous service and thorough diagnostics before recommending repairs. Customers mention successful fixes on furnaces, heat pumps, and ductless systems. Overall feedback emphasizes competence and confidence in the completed work.
In the early process of roof replacement the furnace vent/exhaust was covered/sealed by a tarp. We awoke to no heat and a system error code on a Saturday morning - left calls via Angi requesting someone to come check hvac Tim responded, arrived with in the time frame provided and promptly took care of business. Appreciated his professional, polite, friendly demeanor.
Mike from Priority One walked into my house and knew exactly what was wrong with my ductless unit just from the sound. He explained everything clearly and concisely and gave me a quote for the repair. The price was a bit higher than I was expecting but Mike explained that with the maintenance program the cost would be discounted. The new cost was much better and I can tell that Mike is very competent so we are moving forward with the fix.
A big thank to the Priority One team! Andy, Riland and crew were excellent. Very professional. Attentive to details and left us with a heating and cooling system we feel confident with. Thanks you to Parker for putting everything together for us. Would highly recommend Priority One!
I recently had Priority One Heating and Air Conditioning diagnose a problem with my electric heat and I was thoroughly impressed with their service. The technician performed a careful evaluation, explained his findings and provided practical recommendations. His professionalism, expertise and courteous approach made the entire process smooth and stress free. I highly recommend their service for anyone needing reliable HVAC support.
I had an outstanding experience with this HVAC repair company! From the moment I called, their customer service was friendly, responsive, and incredibly helpful. The technician(Tim) arrived right on time, diagnosed the issue quickly, and explained everything in a way I could easily understand.What impressed me most was the quality of the work. They didn’t just patch the problem—they made sure the entire system was running efficiently before leaving. My home is now comfortable again, and the difference is noticeable. The pricing was fair, transparent, and absolutely worth the peace of mind.If you’re looking for a trustworthy, professional, and highly skilled HVAC company, I can’t recommend them enough. I’ll definitely be calling them for any future heating or cooling needs!
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Same-day service may be available for certain jobs.
Emergency service may be available for urgent issues.
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