Fort Wayne HVAC contractor providing repair, maintenance, and installation. Reviewers note punctual arrivals, thorough inspections, and clear, low-pressure guidance.
Open 24 hours with quick scheduling. Strong local reputation supported by a high volume of positive reviews. Technicians take time to explain issues and answer questions so homeowners can decide confidently.
Based in Fort Wayne and serving surrounding Allen County neighborhoods and nearby communities in Northeast Indiana.
Heating and AC repair, seasonal maintenance, new system installation, thermostat replacement, indoor air quality checks, and help with geothermal system service.
Recent reviews frequently mention punctual arrivals, courteous communication, and detailed explanations during service visits. Homeowners note that technicians take time to educate without pushing unnecessary replacements. Multiple comments reference quick heat restoration during winter calls and careful cleanup after installations. Several reviewers also mention familiarity with geothermal systems.
This review is from Michael Girardot and Leona Puff, Jeremy arrived on time, was polite and very professional. He diagnosed the issues and was completely knowledgeable about the Geothermal unit while taking extra time explaining everything along the way. His communication skills were excellent making sure I knew/ understood what was happening. He even went out of his way sharing tips with my mom. When he was done with the job he cleaned up after himself to the point you would never had known he was there. Jeremy did an exceptional job! Thank you! We highly recommend Masters heating and cooling!
Robert did an annual inspection & maintenance on my gas furnace and was very friendly and knowledgeable. My furnace is 18 years old and doing well, so he didn’t try to sell me a new one. He gave me some helpful suggestions on what to replace it with when the time comes. He took time to answer all my questions (I’m a fairly new home owner) and didn’t seem like he was rushing at all. Excellent experience. Thanks Robert!
Highly recommend! Our furnace stopped working on us during the worst possible time (mid January) and they sent out Paul Wakeland and he got things figured out quick while also educating me on as much as he possibly could. He gave me some amazing and useful information that will genuinely change how we operate with our air quality. He was very kind and personable. Paul gets a 10/10!
Our technician was Paul Wakeland. When I tell you he was a complete professional, I’m telling you the absolute truth. He called within 7 minutes of our calling Masters to tell us he was on his way. He was prompt, introduced himself and went to work on the issue. He was completely knowledgeable on our system. He diagnosed our heat unit and was done in a matter of minutes. We would highly recommend Masters Heating and Air conditioning but more importantly we would more than highly recommend Paul Wakeland!!
Jeff and Aaron were amazing. They showed up on time and was very efficient and thorough with their work. Everything was installed properly and they were very informative on how the system worked and their communication was awesome. Also they cleaned up everything so well that you couldn’t even tell that they were there when they left. Also Chad, the gentleman that came out for the quote was so nice and helpful and honest. I could tell he cared and understood our situation and made the process easy and affordable. Thank you everyone at Masters, I highly recommend. We appreciate you so much for the hard work and high quality product.
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