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Copeland Home Services

HVAC Companies in Franklin, Tennessee
Ranked #7 in Franklin | Grade C+
4.80 (211 reviews)

Copeland Home Services

Heating and cooling service provider in Franklin, Tennessee offering repairs, replacements, maintenance, and help with indoor comfort concerns.

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Why Homeowners Choose This Business

Customers often highlight timely arrivals, respectful communication, and thorough workmanship. The company’s technicians are noted for explaining options and solving challenging installation constraints Local experience that helps homeowners across Franklin, Tennessee compare a more region-aware provider.

Service Area

Franklin and nearby Middle Tennessee communities; call to confirm coverage.

Local Pro Business

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Listing details

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This profile includes more business details, homeowner trust signals, and a fuller public presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Call to confirm current after-hours availability; Google lists open 24 hours.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  Hvac Repair
  Maintenance
  AC Installation
  Installations
  Furnace Replacement
  Repairs
  Heat Pump Service
  Hvac Maintenance
  Indoor Air Quality
  Humidity Control
  Ductwork Solutions
  Thermostat Installation
  Emergency HVAC

Heating and cooling system diagnostics and repair; AC and furnace replacement; seasonal tune-ups; indoor air quality and humidity solutions.

Reviews

Customer Reviews

steven thompson
We moved to Nashville a couple of years ago and needed to establish relationships with service providers Copeland was referred by a friend. From the first visit (and repeated visits since) these guys have been terrific to work with. Michael…
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We moved to Nashville a couple of years ago and needed to establish relationships with service providers Copeland was referred by a friend. From the first visit (and repeated visits since) these guys have been terrific to work with. Michael & Tyler are the technicians that have done our service work. Each time they've been to our home they are timely, thorough and professional. I'm not an HVAC guy at all and these guys make me feel comfortable that our system is in good hands.
Marisa Bejarano
We had a great experience with Copeland Home Services on the HVAC side while addressing mold and high humidity issues in our home. This was a large and complex project, and it was handled with complete professionalism from start to finish.…
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We had a great experience with Copeland Home Services on the HVAC side while addressing mold and high humidity issues in our home. This was a large and complex project, and it was handled with complete professionalism from start to finish.

I had immediate peace of mind when Nathan came out for the initial inspection and quote. He was knowledgeable, thorough, and took the time to explain the process clearly.

The installation team, Joseph and Isaiah, were outstanding. Their dedication to doing the job right truly impressed me. They were polite, respectful, and answered all of my questions along the way. They even stayed very late on the final night to make sure everything was completed correctly—which speaks volumes about their work ethic and pride in their work.

We’ve had no issues since the installation, and the results have been exactly what we needed. I’ve also appreciated how Copeland consistently shows up and takes care of any issue that arises.

After working with several other companies, I can confidently say Copeland Home Services is head and shoulders above the rest. Highly recommend.
Suzy Allen
Copeland and Sons quickly responded to our need for heat during the ice storm. We were without electricity and heat and needed our gas fireplace fixed as soon as possible. They were very kind and responsive over the phone. Tyler S., our tec…
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Copeland and Sons quickly responded to our need for heat during the ice storm. We were without electricity and heat and needed our gas fireplace fixed as soon as possible. They were very kind and responsive over the phone. Tyler S., our technician, was at our door within a few hours of our call. He was very knowledgeable and quickly got our fireplace working and producing heat. He checked out all the components of our fireplace and explained what was wrong. He took his time and answered all of our questions. I will definitely use Copeland and Sons again. We highly recommend them. Thanks again, Tyler!
Nick K
I recently had both HVAC units replaced, and I can’t say enough good things about the experience. Joe and Isiah handled both installations, and each time they were extremely polite, professional, and considerate. They did an outstanding job…
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I recently had both HVAC units replaced, and I can’t say enough good things about the experience. Joe and Isiah handled both installations, and each time they were extremely polite, professional, and considerate. They did an outstanding job.

Without getting into all the complexities, both installations required creative problem solving due to the constraints of my existing home layout. Each time, Joe and Isiah took the time to identify solutions that worked within the space and corrected shortcomings from previous installations. Their communication was excellent throughout the process, and they installed the units in very tight, hard to reach areas which is incredibly impressive.

A special shout out to Brad, the GM, for his help in identifying issues with my existing systems and working to ensure everything was corrected properly.

While HVAC replacements are never inexpensive, they worked with me to make sure I had what I needed without breaking the bank. The quality of the work absolutely reflects the pricing.

I’ll be using them again for all my future HVAC needs and would highly recommend them to anyone looking for quality work and a professional team.
Dana E.
My family has supported this business since Nathan Copeland was young and came to work with his dad, Frank Copeland, Jr. They overcharged me $5,140.00 for a simple water heater replacement. When I asked, they would not provide me with a bre…
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My family has supported this business since Nathan Copeland was young and came to work with his dad, Frank Copeland, Jr. They overcharged me $5,140.00 for a simple water heater replacement. When I asked, they would not provide me with a breakdown of services with prices to support their unreasonable charge. I am a senior citizen, and I feel exploited! I do not recommend this company. They continue to advertise they are Better Business Bureau accredited with an A+ rating, and they are NOT accredited there! The image below is a recent mailing I received in the mail from them. I believe this to be unethical.

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Special Offers

Same-Day Service

Same-day service may be available for certain jobs.

Frequently Asked Questions

They handle heating and cooling repairs, system replacements, and routine maintenance. Reviews also mention help with humidity and indoor air challenges, including detailed inspections and clear explanations.

Their Google listing shows open 24 hours, but availability can change. It’s best to call to confirm after-hours or emergency response before you need it.

Several reviews describe projects addressing humidity concerns with a thorough assessment and follow-through. They can discuss options tailored to your home and equipment.

Brand details aren’t specified in the available sources. Ask during your estimate so they can confirm compatibility with your existing system or preferred equipment.

Call the Franklin, Tennessee office or use the website’s contact options to schedule a visit. A technician can assess the space, discuss goals, and provide a written quote.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.80 (211 reviews) Pro Listing
Address
320 Premier Ct #211, Franklin, TN 37067
Business Type
HVAC Contractor
Website
http://www.copelandhomeservicestn.com/
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