Local HVAC contractor providing heating and cooling repair, maintenance, and system replacement with an emphasis on clear communication and dependable scheduling Serving homeowners across Franklin, Tennessee.
Consistent feedback highlights quick response times, thorough explanations, and courteous technicians. Scheduling is straightforward, and work areas are left tidy. The company focuses on practical solutions and fair, clearly stated pricing Local experience that helps homeowners across Franklin, Tennessee compare a more region-aware provider.
Serving Franklin and nearby communities in Williamson County, Tennessee.
This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
Featured listings may appear with fuller business details and stronger local presentation.
Heating and air conditioning repair, diagnostics, and tune-ups. AC and furnace replacement, heat pump service, thermostat installation, indoor air quality checks, and ductwork assessments.
Reviews frequently mention fast response and clear communication from first call to follow-up. Homeowners note knowledgeable technicians who explain issues and options without pressure. Many cite fair pricing and repairs completed the same day when parts are available. Courtesy and professionalism are recurring themes.
We have used Heritage Heating & Cooling for over 10 years, and have been extremely satisfied with the level of care and service they have provided, in every instance. More than once they have helped us out extremely quickly, when we had an urgent need, with great customer service and fair pricing.Today we had a leak in our gas line feeding into the furnace (unrelated to the install), and within hours of when I discovered it, it was completely resolved. Our tech, Chase, did a fantastic job and walked me through everything after it was done.
Both heaters (upstairs and down) went out during Jan 2026 ice storm. Contacted Heritage as they installed a new system for us in May 2023 (did it next day after making the call when our AC died which was great!)Despite not being able to get service because of icy road conditions, Heritage maintained communications throughout and set up an appointment once they were able to make it out safely.Fixed both.
The technicians at Heritage always seem to be extremely knowledgeable and more importantly trustworthy. We consider them to be worthy of a 5 star rating on all on every service we’ve had them perform. Highly recommend!
We’ve trusted Heritage Heating & Cooling with our AC service over the last couple of years. Their technicians – Chase, Alex and Matt are personable, courteous, respectful and highly knowledgeable. They always take the time to explain things clearly and answer questions thoroughly. It’s clear that Heritage is an honest, dependable company with skilled, professional technicians. Thank you to Jeff, the owner, and everyone at Heritage for such great service.
I called in the morning hoping to get someone to look into a problem with my daughter’s unit that stopped heating. Jeff responded immediately with a possibility of looking at it today. By noon someone was in route from his company ! They identified the issue quickly and had the system repaired and running before 4:00pm. It needed parts also, which they had in stock! Prompt, professional, and and extremely reasonable for the time invested. I am grateful to have found a family company that my son and daughter can rely on. Thanks Jeff and your team of folks!!
Share your experience with this business. Reviews are moderated before they appear publicly.
Compare local businesses, homeowner reviews, and featured providers across Franklin.
Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.