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Heritage Heating & Cooling LLC

HVAC Companies in Franklin, Tennessee
Ranked #5 in Franklin | Grade B
4.90 (336 reviews)

Heritage Heating & Cooling LLC

Local HVAC contractor providing heating and cooling repair, maintenance, and system replacement with an emphasis on clear communication and dependable scheduling Serving homeowners across Franklin, Tennessee.

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Why Homeowners Choose This Business

Consistent feedback highlights quick response times, thorough explanations, and courteous technicians. Scheduling is straightforward, and work areas are left tidy. The company focuses on practical solutions and fair, clearly stated pricing Local experience that helps homeowners across Franklin, Tennessee compare a more region-aware provider.

Service Area

Serving Franklin and nearby communities in Williamson County, Tennessee.

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  • Service information
  • Customer review signals
  • Photo gallery
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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows review activity that is competitive for this local market.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Hvac Repair
  AC Repair
  Installations
  Furnace Repair
  Repairs
  Heat Pump Service
  Hvac Maintenance
  Air Conditioner Installation
  Furnace Replacement
  Thermostat Installation
  Indoor Air Quality
  Ductwork Assessment
  HVAC Diagnostics
  Seasonal Tune-Up

Heating and air conditioning repair, diagnostics, and tune-ups. AC and furnace replacement, heat pump service, thermostat installation, indoor air quality checks, and ductwork assessments.

Reviews

Customer Reviews

David Ells
We have used Heritage Heating & Cooling for over 10 years, and have been extremely satisfied with the level of care and service they have provided, in every instance. More than once they have helped us out extremely quickly, when we had an…
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We have used Heritage Heating & Cooling for over 10 years, and have been extremely satisfied with the level of care and service they have provided, in every instance. More than once they have helped us out extremely quickly, when we had an urgent need, with great customer service and fair pricing.

Today we had a leak in our gas line feeding into the furnace (unrelated to the install), and within hours of when I discovered it, it was completely resolved. Our tech, Chase, did a fantastic job and walked me through everything after it was done.
Armando Garza
Both heaters (upstairs and down) went out during Jan 2026 ice storm. Contacted Heritage as they installed a new system for us in May 2023 (did it next day after making the call when our AC died which was great!) Despite not being able to ge…
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Both heaters (upstairs and down) went out during Jan 2026 ice storm. Contacted Heritage as they installed a new system for us in May 2023 (did it next day after making the call when our AC died which was great!)
Despite not being able to get service because of icy road conditions, Heritage maintained communications throughout and set up an appointment once they were able to make it out safely.
Fixed both.
K Mat67
The technicians at Heritage always seem to be extremely knowledgeable and more importantly trustworthy. We consider them to be worthy of a 5 star rating on all on every service we’ve had them perform. Highly recommend!
Nick Owen
We’ve trusted Heritage Heating & Cooling with our AC service over the last couple of years. Their technicians – Chase, Alex and Matt are personable, courteous, respectful and highly knowledgeable. They always take the time to explain things…
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We’ve trusted Heritage Heating & Cooling with our AC service over the last couple of years. Their technicians – Chase, Alex and Matt are personable, courteous, respectful and highly knowledgeable. They always take the time to explain things clearly and answer questions thoroughly. It’s clear that Heritage is an honest, dependable company with skilled, professional technicians. Thank you to Jeff, the owner, and everyone at Heritage for such great service.
John Tipton
I called in the morning hoping to get someone to look into a problem with my daughter’s unit that stopped heating. Jeff responded immediately with a possibility of looking at it today. By noon someone was in route from his company ! They id…
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I called in the morning hoping to get someone to look into a problem with my daughter’s unit that stopped heating. Jeff responded immediately with a possibility of looking at it today. By noon someone was in route from his company ! They identified the issue quickly and had the system repaired and running before 4:00pm. It needed parts also, which they had in stock! Prompt, professional, and and extremely reasonable for the time invested. I am grateful to have found a family company that my son and daughter can rely on. Thanks Jeff and your team of folks!!

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Frequently Asked Questions

Most calls involve no-cool or no-heat diagnostics, seasonal tune-ups, and replacing older AC or furnace systems. Technicians also address thermostat issues, airflow concerns, and advise on efficiency upgrades.

Scheduling depends on demand and weather, but many reviewers report same-day or next-day visits. The office provides updates and arrival windows so you know when to expect a technician.

Yes, technicians work on central air conditioners, furnaces, and heat pumps. They can diagnose performance issues, perform maintenance, and replace equipment when repairs are not cost-effective.

Availability may be limited by road and safety conditions, but the team aims to keep communications open and schedule as soon as access is safe. Many reviews note prompt follow-up once conditions allow.

Yes, replacement estimates outline equipment options and expected efficiency. The technician can discuss pros and cons so you can choose what best fits your home and budget.
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Opening Hours

  • Monday 7:00 AM – 7:00 PM
  • Tuesday 7:00 AM – 7:00 PM
  • Wednesday 7:00 AM – 7:00 PM
  • Thursday 7:00 AM – 7:00 PM
  • Friday 7:00 AM – 7:00 PM
  • Saturday 7:00 AM – 7:00 PM
  • Sunday Closed

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Business Details

Business Rating
4.90 (336 reviews) Featured BusinessPro Listing
Address
128 Holiday Ct Ste 116, Franklin, TN 37067
Business Type
HVAC Contractor
Website
https://www.trustheritage.net/about-heritage-heating-and-cooling/
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