Choice Air Care is an HVAC company based in Frisco known for responsive visits and straightforward communication. They handle AC and heating diagnostics, repairs, and maintenance, with availability noted as 24 hours.
Local to Frisco with availability listed as 24 hours. Reviews often highlight fast arrival times and technicians who communicate findings and options. Suited for urgent cooling or heating needs as well as routine maintenance.
Frisco and nearby communities in North Dallas and Collin County; call to confirm service in your location.
Heating and AC diagnostics and repair, seasonal maintenance, thermostat replacement, refrigerant and electrical troubleshooting, and system replacement consultations.
Reviews commonly praise fast same-day or after-hours assistance and clear, knowledgeable explanations from technicians. Several customers describe quick fixes completed within a short visit. There are also notes about scheduling delays or difficulty reaching the company for follow-up in some instances. Overall ratings reflect strong responsiveness with occasional service coordination concerns.
I purchased a multi-year maintenance package under the assurance that it would not expire. However, the company has since become unresponsive, and I’ve received no support despite repeated attempts to follow up. This has been an extremely disappointing and frustrating experience.
Chris came out just 2 hours after my initial service request(This was around 8PM btw). Truly appreciate his thoroughness in the work he performs as well as his sense of urgency.
My had been out a little over two weeks. I called Chris and came out the same day. He was very professional and wasn't looking to make up a problem for extra money. He came out at 9pm had my air conditioning back running by 9:20pm. Know what he is doing and will explain what caused the problem. Highly recommend ?? Thanks again Chris!
We had an amazing experience with Choice Air today fixing the AC unit for our elderly neighbor. Same day service. Incredible for a Holiday Weekend. The technician, Chris was extremely knowledgeable and helpful and was able to locate and fix the short within 30 minutes.Will definitely be using Choice Air for future HVAC needs.Thank you Choice Air!
Mixed bag using Choice Air Care from my experience. First the good: Work was good quality at a decent price. The technicians are knowledgeable and do quality work in a reasonable time frame once they get there.For the bad: We coordinated with Choice to replace our system as it was an older system and repairing it wasn't going to be the right decision. Our install date was pushed back multiple times. One I was OK with as it was for the health of the install crew, but the other times we were notified the morning of the scheduled install date, some of them only as a result of my concerns and calling them to confirm the install would actually happen that day.The issues didn't end with scheduling though. We set up financing through them and it was supposed to be done at a 0% interest for a few months and we were going to get it paid off in that time frame. When they submitted everything to the credit card company though they ignored what we had requested and used a different promotion that started charging interest immediately.If their coordination and communication were better then this review would have a different result. I hope others didn't have this experience and mine was a result of the seasonal rush due to needing this in the height of Texas summer.
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Emergency service may be available for urgent issues.
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