Local HVAC contractor in Gilbert providing AC and heating repair, installation, and maintenance with a focus on communication and clear pricing. Open daily 7am–7pm.
Customers frequently note clear communication, punctual arrivals, and technicians who explain findings and options without pressure. Pricing estimates are described as straightforward, and jobs are checked for quality. Scheduling is responsive, including quick turnarounds during peak season.
Serving Gilbert and surrounding East Valley communities. Contact the office to confirm service to your area.
Air conditioner repair and replacement, heat pump and furnace service, seasonal tune-ups, diagnostics, thermostat replacement, ductwork evaluations, and indoor air quality add-ons.
Reviews consistently highlight responsive scheduling, on-time arrivals, and thorough explanations of repair options. Many mention fair, transparent pricing and no-pressure recommendations. Homeowners also note careful workmanship and follow-up to ensure the system is running correctly. Overall sentiment reflects dependable service and strong communication.
Axel and True North Air Conditioning are fantastic to work with. I'm very impressed with their integrity and customer service. Axel performed a service call on Christmas eve. Finish the job the day after Christmas under warranty for work related to a repair done last May. Changed a capacitor, that I would have been happy to pay for even though it was not the main problem. Very few if any companies would have performed these repairs completely under warranty. I will continue to use True North both form my home and business. Great company and technician!
I’m finally writing this review after I’ve had their services for over a yearI selected this company based on prior reviews, and I was not disappointed. I was actually very impressed that everything I read was true plus more. The kindness and transparency with any interactions I’ve had with this company go unmatched. Their honesty and commitment to customer service is top-notch. Trevor has been nothing short of amazing. Taking the time to explain what’s being done and why is appreciated. He’s not here just to make a buck but instead gaining that trust and customer loyalty.I recommend these services to anyone looking for some genuine honest people.
Every time I’ve worked with True North Air Conditioning I've had an excellent experience. They are always communicative about when they will be arriving and their technicians are knowledgeable, professional, and always take the time to explain what’s going on in a way that’s easy to understand. You can tell they genuinely care about their clients and take pride in doing things the right way. It’s rare to find a company that’s this consistent and dependable. Highly recommend True North Air Conditioning to anyone looking for quality service and real peace of mind!
True North Air is a great company for your HVAC needs. From the moment you call to make an appointment to the minute the technician leaves your house, they’re top-notch all the way around. Jacob was our technician and did an excellent job quickly fixing our issue. Also important is the accurate pricing. It’s refreshing to see an honest company doing things the right way when there are many companies out there trying to gouge their clients. I recommend True North for their great customer service, knowledgeable technicians and fair pricing.
I am so happy I chose this company to replace my AC unit! Everyone was incredibly communicative from the start and very professional and knowledgeable. They were very thorough and had a supervisor double checking the work that needed to be done and he stopped by during the installation as well. Axl was very helpful in providing and updating the estimate and was always easy to reach. The scheduling process was prompt and the scheduler was very friendly and familiar with the project, and the installers were very professional, informative, and thorough as well.The Trane unit they provided stands out among all of my neighbors and looks very impressive on the roof. The company moved the location of the unit to improve the airflow in the home and we've noticed a tremendous difference! I strongly recommend this company and the Trane unit - it is a powerhouse! This company also had the lowest price with the most included among the companies that provided estimates. They are honest, ethical, and excellent at providing quick and efficient installation and customer service. I can't recommend them enough!
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