Efficient Air HVAC & Energy Solutions

Efficient Air responded quickly. Customer service and tech were polite and friendly. We have mini-split units, and the technician didn't seem to know much about the system. He suggested cleaning the units, and coils would be the fix. I watched as the cleaning essentially seemed to entail spraying an aerosol can, then running each unit. These units are very small, easily accessible mini-splits. Paying over $1000 for this service seems way overpriced. The unit didn't work the following day with a different issue than before. The technician came back out and said a solenoid switch had gotten stuck, likely due to dirt getting gummed up during cleaning. He said if it got stuck again, we should contact the manufacturer, as it was under warranty. While the company would do that legwork for regular units, it did not do so for mini-splits. Because I asked up front if Efficient Air worked with mini-splits, I feel they should have disclosed that their techs were not experienced with them (or sent one with more experience to train the technician) and that they do not order warranty parts for mini-splits. I also think, given the size of the units and the minimal time the service takes, pricing for chemical cleans, etc., should not be the same as for a full-sized unit.

The whole process was pretty stress free because when our old unit expired, our home warranty company sent these guys. From the beginning every part of the process was pretty stress free, because we knew we prolonged the life of our old unit far enough. and these guys are professionals. There were no hard sells, no pressure, and no “sudden promotions”. Our options were presented in a non biased and neutral tone, which helped us pick the option that fit our budget, and checked all the blocks as far as value, performance, and quality counted. Long story short is the install crew was efficient, courteous, and hard working. I would recommend using Efficient Air to anybody else.

Efficient Air is a highly reputable company that specializes in air conditioning, heating, and cooling services. I recently had an issue with my heating system and reached out to them for help. Their team of experts promptly arrived at my home and quickly diagnosed the issue - a leaking condenser. Within two days, they replaced the faulty condenser with a new one, and the best part was that I didn't have to pay anything extra. I highly recommend Efficient Air to anyone in need of their services, as they provide excellent quality and exceptional customer care. Trust me, you won't be disappointed.