Pro Listing

Comfort First Heating and Cooling

HVAC Companies in High Point, North Carolina
Ranked #6 in High Point | Grade B
4.80 (208 reviews)

Comfort First Heating and Cooling

Comfort First Heating and Cooling supports homeowners in High Point, North Carolina with AC and heating repairs, system tune-ups, and replacements. The team emphasizes clear communication and timely service, with scheduling by phone or online.

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Why Homeowners Choose This Business

Local availability in High Point, North Carolina, clear communication during service visits, and technicians who explain findings and options before work proceeds. Online scheduling and phone support help make urgent visits easier to arrange.

Service Area

High Point and nearby Triad communities in North Carolina.

Local Pro Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours; call to confirm current emergency availability.

Services Covered

  Renovation Services
  Supplier
  AC Repair
  Maintenance
  Heat Pump Installation
  Installations
  Furnace Repair
  Repairs
  Hvac Maintenance
  Thermostat troubleshooting
  Indoor Air Quality
  Air conditioner replacement
  Heating Repair
  Ductwork inspection
  HVAC tune-up
  Cooling Services
  Heating Services

Heating and cooling repair, AC and heat pump installation, furnace service, indoor air quality options, and routine HVAC maintenance.

Reviews

Customer Reviews

Ironshifter
Purchased/installed whole house water filtration/conditioning system which consist of sediment filter, carbon filter and no-salt water softener/conditioner. Our house is in Fuquay-Varina. Before installation I measured (reagent- titration…
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Purchased/installed whole house water filtration/conditioning system which consist of sediment filter, carbon filter and no-salt water softener/conditioner. Our house is in Fuquay-Varina.

Before installation I measured (reagent- titration method) water hardness at 12 gpg (205 ppm) which is very hard and after install the hardness was very soft (below measurable limitations).

Entire staff was personable and communicative. Installation was thorough and timely.

We use these folks for both plumbing and HVAC.
Coretta Gorham
Loc was awesome, professional, detailed and great knowledge. He came for maintenance, did a full check and made sure our unit & crawl space equipment was up to par & working correctly. My husband and I are very appreciative and would recomm…
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Loc was awesome, professional, detailed and great knowledge. He came for maintenance, did a full check and made sure our unit & crawl space equipment was up to par & working correctly. My husband and I are very appreciative and would recommend them to anyone!!!!
Trish Grayson-Phillips
Shaun was prompt professional knowledgeable. Couldn’t ask for a better tech!! Explained everything so we understood what was going on with our thermostat. Offered solutions and was able to get our issue worked out quickly.
kelly s
Shaun did an amazing job! He arrived on time, was very professional, and took the time to explain everything in a way I could easily understand. He walked me through options I didn’t even know were available. His work was thorough, efficien…
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Shaun did an amazing job! He arrived on time, was very professional, and took the time to explain everything in a way I could easily understand. He walked me through options I didn’t even know were available. His work was thorough, efficient, and done right.

I feel confident in the service Shaun provided and would highly recommend him to anyone needing HVAC help. Outstanding technician!
Vendell Brooks
?????????? 5 Stars Today, Kendrick and Connor from Comfort First Heating and Cooling went above and beyond to bring comfort back to my home. Our A/C stopped working late last week, and I was initially concerned it was a major issue with the…
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?????????? 5 Stars
Today, Kendrick and Connor from Comfort First Heating and Cooling went above and beyond to bring comfort back to my home. Our A/C stopped working late last week, and I was initially concerned it was a major issue with the unit. I reached out to my home warranty HVAC provider, but they couldn’t make it out.

As a parent of a small child with special needs and respiratory concerns, this situation was especially urgent. I explained this when I called, and Comfort First made it a priority—Kendrick and Connor arrived promptly and didn’t leave until they figured out exactly what was wrong.

They could have easily claimed it was a bigger issue and tried to upsell me on unnecessary parts or repairs—but they didn’t. They were completely transparent, showing me readings and walking me through what they were checking every step of the way. Their honesty, professionalism, and dedication truly stood out.

I was so impressed with their service that I went ahead and signed up for a routine maintenance program. This kind of customer care is rare, and I’m incredibly grateful. Thank you, Kendrick and Connor!

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Their posted hours indicate availability 24 hours a day. For urgent needs, call the High Point, North Carolina number to confirm dispatch times and after-hours rates. Online scheduling is also available through their website.

They work on central air conditioners, heat pumps, and furnaces. Services include troubleshooting, repairs, seasonal tune-ups, and full system replacement when needed.

Yes. Routine maintenance appointments can be booked by phone or through the website. Technicians typically inspect operation, check components, and review any recommendations with you.

Customer feedback frequently mentions clear explanations and options provided during visits. Ask for an estimate before authorizing work so you understand scope and cost.

Yes, reviews reference resolving thermostat issues during service calls. Technicians can diagnose controls, wiring, and settings, and discuss repair or replacement if needed.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.80 (208 reviews) Pro Listing
Address
1001 Phillips Ave #107, High Point, NC 27262
Business Type
HVAC Contractor
Website
https://www.yourcomfortfirst.com/
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