HomeSense offers residential HVAC service in Indianapolis, with an emphasis on straightforward communication and project planning. Homeowners commonly reference professional technicians and efficient installation work, including mini-splits and system replacements.
Customers often note clear communication from first contact through completion, with technicians answering questions and explaining options. Mini-split projects and standard HVAC replacements are frequently highlighted, along with timely scheduling. A small number of reviews raise concerns about warranty length and diagnostics; overall ratings skew strongly positive Local experience that helps homeowners across Indianapolis, Indiana compare a more region-aware provider.
Indianapolis and surrounding neighborhoods within the metro area.
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Worst HVAC provider in the Indianapolis area. I had them here a year and a half ago. They did over $4K of work on my HVAC and the 3 things they "fixed" all broke in the last week. Their solution? Pay them again to replace an 8 year old furnace system. They apparently do not know how to do diagnostic or root cause analysis - they just replace parts and only provide a one year warranty. The GM Brady and Chuck the "service" manager are condescending, unfamiliar with their customers and have no accountability for their work. I was going to go through the new furnace today. The techs arrived and I overheard Chuck, the "service" manager, yelling through his employee's phone insulting me and being rude to their employees. I cancelled the work to avoid having to deal with them anymore.
great experience with the team at homesense heating and cooling, they quickly fixed my furnace with top-notch service. highly recommend for all your HVAC needs!
Today we had a service visit from HomeSense and I can't say enough great things about them - communication was wonderful and the technician was one of the best that I've ever had with any home service - respectful, helpful, willing to answer my questions, and more. If you need HVAC services - definitely call them. Highly recommend. Thanks HomeSense.
Homesense added a mini split to our converted attic space/closet. From initial contact, to quote, to install day, they were prompt, professional, friendly, and efficient. We really enjoyed our experience with them and have found an HVAC partner for the future. Highly recommend!
Homesense was a joy to work with from quote through install. Drew worked hard to understand our needs and get us a good quote and prompt timeline for the work. We felt heard and well informed through the 3 day install and removal process and cannot thank Andy and Ben enough for their thorough and beautiful work.We have a small ~1,100 SF Bungalow and had the entire central heating and air removed and a 4 head mini split system installed. The system is clean (no forced air!), efficient, quiet and does not take up much room at all. We love it so far and I can highly recommend working with Homesense for your heating and cooling needs!. They are our local neighbors and treated us as such!If you haven't looked into a mini split system for your small home or additions, garage, workshop etc. take the opportunity to investigate this heating and cooling solution.
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