FeaturedTaking Calls
Howald Heating, Air Conditioning & Plumbing
Indianapolis, IN
5.00 (2099 reviews)
View ProfileBusiness ProfileHVAC Companies in Indianapolis, Indiana
HomeSense
HomeSense
HomeSense provides furnace and heat-pump services across Central Indiana and air-conditioning services in Indianapolis. Its HVAC work includes ductless heating and indoor-air-quality options. A customer describes a four-head mini-split installation after the home's central heating and air were removed.
Featured HVAC Companies in Your Area
Compare a few featured businesses in this area.
Featured
Chapman Heating, Air Conditioning, Plumbing and Electrical
Indianapolis, IN
4.90 (7050 reviews)
View Profile
Business Highlights
- HomeSense says it is locally owned and operated.
- HomeSense says it is licensed, insured and certified.
Service Area
Indianapolis, Zionsville, Fishers, Speedway, Carmel, Noblesville, Westfield, Brownsburg, Plainfield, Greenwood, Lawrence, Anderson and Greenfield.
Active Business Listing
HomeSense is one of 12 HVAC companies ProsGrade lists in Indianapolis, Indiana.
Active
Public local listing
Listing details
10 services listed, including Furnace repair, Furnace installation and replacement and Furnace tune-ups. Open Monday to Saturday. 641 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How HomeSense compares with the other 11 HVAC companies on ProsGrade in Indianapolis, using public Google ratings and review counts.
- One of 12 Indianapolis HVAC companies on ProsGrade.
Services Covered
10 services- Furnace repairIgnition and pilot, blower and airflow, and thermostat issues
- Furnace installation and replacement
- Furnace tune-ups
- Heat pump servicesRepair, installation and maintenance
- Air-conditioning repair, replacement, installation and tune-ups
- Ductless heating systemsTargeted comfort without traditional ductwork
- Indoor air quality systemsAir purifiers, humidifiers and filtration systems
- Air duct cleaning
- Home-sale HVAC inspections
- Investment-property HVAC services
Reviews
What customers say
Customers praise clear communication and technicians’ respectful, professional manner. One customer particularly valued a technician’s willingness to answer questions. Another reports that all three items HomeSense had repaired broke in the preceding week, that the company proposed replacing an eight-year-old furnace system for additional payment, and that the customer canceled the planned work after overhearing a service manager yelling, insulting the customer and speaking rudely to employees.
Customer Reviews
Will
Worst HVAC provider in the Indianapolis area. I had them here a year and a half ago. They did over $4K of work on my HVAC and the 3 things they "fixed" all broke in the last week. Their solution? Pay them again to replace an 8 year old furnace system. They apparently do not know how to do diagnostic or root cause analysis - they just replace parts and only provide a one year warranty. The GM Brady and Chuck the "service" manager are condescending, unfamiliar with their customers and have no accountability for their work. I was going to go through the new furnace today. The techs arrived and I overheard Chuck, the "service" manager, yelling through his employee's phone insulting me and being rude to their employees. I cancelled the work to avoid having to deal with them anymore.
Camille Morris
great experience with the team at homesense heating and cooling, they quickly fixed my furnace with top-notch service. highly recommend for all your HVAC needs!
Todd Dorsey
Today we had a service visit from HomeSense and I can't say enough great things about them - communication was wonderful and the technician was one of the best that I've ever had with any home service - respectful, helpful, willing to answer my questions, and more. If you need HVAC services - definitely call them. Highly recommend. Thanks HomeSense.
Vince Wiscons
Homesense added a mini split to our converted attic space/closet. From initial contact, to quote, to install day, they were prompt, professional, friendly, and efficient. We really enjoyed our experience with them and have found an HVAC partner for the future. Highly recommend!
Kerista Hansell
Homesense was a joy to work with from quote through install. Drew worked hard to understand our needs and get us a good quote and prompt timeline for the work. We felt heard and well informed through the 3 day install and removal process and cannot thank Andy and Ben enough for their thorough and beautiful work.
We have a small ~1,100 SF Bungalow and had the entire central heating and air removed and a 4 head mini split system installed. The system is clean (no forced air!), efficient, quiet and does not take up much room at all. We love it so far and I can highly recommend working with Homesense for your heating and cooling needs!. They are our local neighbors and treated us as such!
If you haven't looked into a mini split system for your small home or additions, garage, workshop etc. take the opportunity to investigate this heating and cooling solution.
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
What does a HomeSense furnace tune-up include?
It includes inspection of key components, internal cleaning, safety checks and performance testing.
How does HomeSense size a new furnace?
It assesses the home's size, layout and heating needs, then tests and adjusts the system before the job is complete.
Does HomeSense provide emergency furnace or heat-pump service?
Emergency furnace service is available when heat loss affects comfort or safety, and emergency heat-pump service is available when system failure affects comfort or safety.