FeaturedVerifiedHVAC Companies in Jackson, Tennessee

Performance Heating & Cooling, Inc

Featured in Jackson Today 4.90 (481 reviews)(731) 613-1500

Performance Heating & Cooling, Inc serves Jackson, Milan and other communities across West Tennessee. It handles heating, air conditioning and ductwork services. The company has provided heating repair and replacement in Jackson since 2016.

Show all 8 photos

Business Highlights

Its technicians are factory-trained and state-certified.
It lists license number 70453.
It says it is insured throughout Gibson County.
It offers satisfaction guarantees on HVAC work.

Service Area

Bradford, Cedar Grove, Martin, Medina, Trenton, Humboldt, McKenzie, Milan, Gibson, Jackson, Dresden, Greenfield, Sharon, Oakfield and Three Way.

Featured on ProsGrade. Performance Heating & Cooling, Inc is one of 6 HVAC companies ProsGrade lists in Jackson, Tennessee.

Listing details

9 services listed, including Air conditioning, Furnaces and Heat pumps. Open 24 hours, 7 days a week. Rated 4.9 from 481 reviews.

Verified listing details
Service information
Customer review signals
Photo gallery
Public contact information
Published local profile

How This Business Compares

How Performance Heating & Cooling, Inc compares with the other 5 HVAC companies on ProsGrade in Jackson, using public Google ratings and review counts.

Ranks in the top half of the 6 Jackson HVAC companies on ProsGrade by Google rating and review volume.
Has the most Google reviews (481) of the 6 Jackson HVAC companies on ProsGrade.
One of 6 Jackson HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Open 24 hours as listed; call for availability and response times.

Services Covered

9 services

Air conditioningrepair, replacement, maintenance and installation
Furnacesrepair, replacement, maintenance and installation
Heat pumpsrepair and replacement
Ductless mini-splitsheating and cooling systems
Commercial HVAC
Ductworkrepair, sealing and replacement of failed sections
Duct cleaningbrush cleaning to remove dirt from inside the HVAC system
Indoor air quality
Insulation

Reviews

What customers say

Several customers praise prompt service and punctual arrivals; one also valued having the work explained throughout the visit. A customer describes a same-day repair, while another says a replacement was installed the same week the problem arose. One customer also reported a concern about rising service costs and said the response was abrupt and dismissive.

Customer Reviews

Jennifer Bowen

A great experience from start to finish. It was easy to schedule a call. They actually came when they said they would. Our unit was installed the same week that we had a problem. All of their people were so nice and went out of their way to be helpful. It is refreshing to deal with truly kind and professional people.

View full reviewShow less

C M

We had an issue with our unit. I called and they were able to come out the same day. Carter checked out our unit and recommended what we needed. He was able to fix it the same day and get us on track for regular maintenance. Excellent service! We will be using them for all future HVAC needs and recommending them to others.

View full reviewShow less

James H. Wiggins II

We moved here and started with this company. They did good service for the price of $199. We paid them an additional 5K in spring of 24 to put in a mini split. Suddenly our cost rose to $398. I called and spoke with Michelle who was friendly at first. I told her I didn't understand why the cost would jump an additional $199 for a unit that is a 3rd of the size of our main unit. She explained it was $199 per unit. I told that since we are paid now thru 11/2026 (they do not do refunds), we will not be renewing with them in 2026. She then very fastly with a bit of an attitude, "well good luck, goodbye" and hung up. Basically, if you're giving them money they are happy if you voice a valid concern, ya get attitude. I'll be calling around for lower pricing. I will also tell you that I called around and there are cheaper companies out there.

View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

Frequently Asked Questions

Does Performance Heating & Cooling offer emergency service?

Emergency service is available. The company says it will try to schedule emergency service within 24 hours.

How does Performance Heating & Cooling notify homeowners that a technician is on the way?

The company says it contacts homeowners by phone or text when the technician is on the way.

What should homeowners check before requesting AC diagnostics?

The company recommends checking for a dead thermostat or tripped breaker, installing a new air filter and confirming that the system is set correctly.