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Performance Heating & Cooling, Inc

HVAC Companies in Jackson, Tennessee
Ranked #3 in Jackson | Grade B+
4.90 (481 reviews)

Performance Heating & Cooling, Inc

Performance Heating & Cooling, Inc focuses on reliable scheduling, clear communication, and practical HVAC solutions for homeowners in West Tennessee. From diagnostics to full replacements, the process is designed to be straightforward, with options explained before work proceeds.

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Performance Heating & Cooling, Inc business photo 2 - HVAC in Jackson
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Why Homeowners Choose This Business

Simple scheduling, technicians who explain options clearly, and work completed when promised. Service is organized so repairs and replacements move quickly, with attention to keeping homes comfortable during the process Local experience that helps homeowners across Jackson, Tennessee compare a more region-aware provider.

Service Area

Based in Milan and serving Jackson, Medina, and neighboring West Tennessee towns.

Local Pro Business

This listing includes additional business details, homeowner trust signals, and stronger comparison information.

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Listing details

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This profile includes more business details, homeowner trust signals, and a fuller public presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours as listed; call for availability and response times.

Services Covered

  Renovation Services
  Hvac Repair
  AC Repair
  Maintenance
  Heating Repair
  Installations
  Heat Pump Service
  Repairs
  HVAC replacement
  Hvac Maintenance
  Ductwork Repair
  Thermostat Installation
  Indoor Air Quality
  Ventilation repair
  Emergency HVAC service
  Same Day HVAC

Heating and AC repair, system diagnostics, full system replacement, heat pumps, seasonal tune-ups and maintenance plans, duct repair and modifications, thermostat and controls, ventilation fixes, and indoor air quality add-ons.

Reviews

Customer Reviews

Jennifer Bowen
A great experience from start to finish. It was easy to schedule a call. They actually came when they said they would. Our unit was installed the same week that we had a problem. All of their people were so nice and went out of their wa…
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A great experience from start to finish. It was easy to schedule a call. They actually came when they said they would. Our unit was installed the same week that we had a problem. All of their people were so nice and went out of their way to be helpful. It is refreshing to deal with truly kind and professional people.
C M
We had an issue with our unit. I called and they were able to come out the same day. Carter checked out our unit and recommended what we needed. He was able to fix it the same day and get us on track for regular maintenance. Excellent servi…
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We had an issue with our unit. I called and they were able to come out the same day. Carter checked out our unit and recommended what we needed. He was able to fix it the same day and get us on track for regular maintenance. Excellent service! We will be using them for all future HVAC needs and recommending them to others.
James H. Wiggins II
We moved here and started with this company. They did good service for the price of $199. We paid them an additional 5K in spring of 24 to put in a mini split. Suddenly our cost rose to $398. I called and spoke with Michelle who was friendl…
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We moved here and started with this company. They did good service for the price of $199. We paid them an additional 5K in spring of 24 to put in a mini split. Suddenly our cost rose to $398. I called and spoke with Michelle who was friendly at first. I told her I didn't understand why the cost would jump an additional $199 for a unit that is a 3rd of the size of our main unit. She explained it was $199 per unit. I told that since we are paid now thru 11/2026 (they do not do refunds), we will not be renewing with them in 2026. She then very fastly with a bit of an attitude, "well good luck, goodbye" and hung up. Basically, if you're giving them money they are happy if you voice a valid concern, ya get attitude. I'll be calling around for lower pricing.
I will also tell you that I called around and there are cheaper companies out there.
Tiffany Barnes
Riley and Jonathan were great! Super professional and punctual. They were thorough and explained what they were doing the whole time. I had issues with my dryer ventilation and they fixed the problem right away. HIGHLY recommend this compan…
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Riley and Jonathan were great! Super professional and punctual. They were thorough and explained what they were doing the whole time. I had issues with my dryer ventilation and they fixed the problem right away. HIGHLY recommend this company and will use them for any future needs. It was my birthday and the best gift was having a working dryer again!
Tristan Lanz
I reached out on a Thursday night, they were out first thing the next morning. They determined our 22 year old unit needed replaced (it was on its last leg when we bought the house). They had a seamless transition from their service tech to…
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I reached out on a Thursday night, they were out first thing the next morning. They determined our 22 year old unit needed replaced (it was on its last leg when we bought the house). They had a seamless transition from their service tech to their salesman.

Over the weekend, they provided me with portable AC units to keep cool, and were out first thing on Monday morning to get my unit replaced, a whole home air purifier installed, some ductwork replaced, and a whole home duct cleaning. 10/10 experience.

As somebody who works in the home service industry, it is very rare to find a company that delivers service as high quality as Performance.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Seasonal HVAC Tune-Up

Preventive maintenance visit for one residential system.

Free Replacement Estimate

No-cost quote for system replacement.

Free
New Customer Service Call Discount

Savings on your first repair visit.

Frequently Asked Questions

When scheduling allows, technicians can visit the same day for urgent issues. Many reviewers report quick response and timely arrivals, especially during peak weather. Availability varies by season and call volume. Calling early in the day improves the chance of a same-day slot.

The team services central air conditioners, heat pumps, and related heating and cooling equipment. They also handle thermostats, duct adjustments, and indoor air quality add-ons when appropriate. If a system is beyond repair, they can provide replacement options. Technicians explain findings and costs before work begins.

Maintenance typically covers scheduled tune-ups and basic checks to help systems run efficiently. Pricing and coverage may be per unit, which can affect total cost for homes with multiple systems. It’s best to review plan details, included services, and the number of units covered before enrolling. The office can provide a written outline on request.

Yes, technicians can assess ventilation issues and suggest practical fixes. They can also recommend compatible indoor air quality options, such as filtration or purification upgrades. Recommendations depend on the system’s age, duct layout, and home needs. Estimates are provided before any add-on work.

They serve Milan, Jackson, Medina, and nearby West Tennessee communities. Service availability can vary with distance and season. Call to confirm coverage for your address. The team will provide the earliest appointment window available.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.90 (481 reviews) Pro Listing
Address
3096 Kefauver Dr, Milan, TN 38358
Business Type
HVAC Contractor
Website
https://www.callperformancenow.com/
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HVAC Companies in Jackson, Tennessee

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