Suburban Heating & Air Conditioning

Our heat was fixed which I’m happy about. There was a bit of a runaround with some warranty things but it all got straightened out, the service tech was quick and to the point on everything and got us all fixed up after 2 different trips. I recommend this company, not the quickest in the world in terms of calling at 5:30 am and it not being fixed with the heat running until 5:30 pm, but I’m happy it is fixed, and the heat is running again. Great people who care about the customer not just the money.

I called this place third, but now I'll call them first. Called around 7am, the woman on the phone was kind and listened well, made an appointment for me within an hour they gave me the price upfront - Tony came out and was knowledgeable helpful and fast. Diagnosed the problem, offered a temporary solution to help keep my heat running on a COLD January day. These are the real heroes of our community and they still behave like good honest people, not annoyed corporate robots. Very refreshing, thank you for your help and honest fair services. I'll be using them to service my AC and furnace needs moving forward!

AJ was great! Very professional and knowledgeable. He took the time to walk me through various problems with our aging furnace, answering all my questions clearly and in detail. I especially appreciated his concern for our safety with regard to possible dangerous furnace fumes. Outcome wasn't what I wanted to hear (new furnace at $$$) but satisfied it's the right decision at the right time. Very glad I contacted Suburban in our emergency situation.