KVA Mechanical Ltd.

Thank you again KVA MECHANICAL for sending Doug Campbell out to do our yearly maintenance. Consistently going above and beyond is the norm for Doug :) Traveling to our out-of-town location is not a problem and even taking care of issues when we are out of town! Any concerns or questions we have for him he is happy to clarify. We always appreciate Doug’s high level of care and attention to detail.
I agree with previous reviewers, ask for Doug, you won’t be disappointed.
Maureen & Carlos

Doug Campbell is the best there is, hes quick, and an extraordinarily nice plumber. They do out of town servicing and they do plumbing, electrical, anything you need! Not only did he come out of town, he installed a pressure valve for free so we only had to pay for the trip here and back, love them! Doug makes sure you're getting the best bang for your buck. Such a sweet guy. I'd highly suggest giving them a call and checking them out the next time you need something done, ask for Doug.

If you're looking for a company that operates with honesty, transparency, and true integrity, KVA Mechanical should be at the top of your list. From the first interaction it's clear that this team values straightforward communication and doing what's right—something that's becoming increasingly rare in today’s world.

In a time where it's often hard to know who to trust, KVA Mechanical stands out as a company built on stong principles. Thanks again to Brock and the whole team at KVA mechanical

-Caleb

Unfortunately, I found them to be dishonest, untrustworthy and did poor work.

Edit in response their response:
I stated that you under-quoted the work! Doug was aware, at the time of the quote, that we wanted two vanities but he still only quoted one, it was a mistake on my part for not catching it because I assumed Doug knew how to do a quote properly.

"When you found out that we charged you for the vanity sink rough in that was not on the quote this is when the vendetta towards our company began."
I have no particular vendetta against your company as I stated on the last line of my review, which I will quote again: "They might be a good company otherwise, but Doug isn't."

Edit: found more poor workmanship after the fact: tried to remove our utility sink to do work behind it. Found out he glued(!!!) the drain pipe completely together so we had to cut the pipe to move the utility sink. Also installed our bathtub on unfinished concrete, so we had to remove it ourselves (not simple) so we could patch the concrete and install flooring. Pure incompetence.

Did work without providing details (extra costs, etc). They did work without telling us costs. Under-quoted the work - only quoted one vanity install even though there were two - then charged $350 for the "extra" work (about 6ft of extra water lines). Work that they were aware of WELL in advance of actually doing the work. At no point did they mention that the work was extra and would be charged extra (until the bill arrived). They also charged over $1500 to install plumbing lines IN our living space (not in the walls). Check out this beautiful "work" (attached picture).

Asked them (Doug) to connect the laundry exhaust directly to the laundry pipe (the "S" shaped pipe) but he said he would come back and fix it (he didn't). That black pipe is the drain pipe - he did not consult us before doing that - and yes, it's in the living area!

They might be a good company otherwise, but Doug isn't.