CTR Services Air Conditioning & Heating provides HVAC repair, maintenance, and installation for Killeen and nearby areas with an emphasis on quick response and straightforward communication.
Responsive scheduling, clear pricing discussions before work, and technicians focused on practical fixes or replacement when appropriate. Online request options and 24/7 availability make it easy to get help when systems fail after hours.
Headquartered on E Stan Schlueter Loop in Killeen; serves surrounding Central Texas communities within a standard local service radius.
Air conditioner repair and tune-ups, furnace and heat pump service, thermostat replacement and setup, condensate drain clearing, refrigerant diagnostics, indoor air quality add-ons, ductwork repair, and full HVAC system replacement.
Recent reviews highlight fast response times, easy scheduling, and technicians described as professional and courteous. Customers mention timely completion of repairs and satisfaction with routine maintenance plans. A small number of reviews note instances where initial troubleshooting did not resolve the issue, but overall ratings trend very positive.
Scott is always great. He's been doing this for years and it shows. CTR's experience and professionalism - and prices - wont have me going anywhere else.
They responded very promptly to my online request and were quick to schedule a same day visit to clear the evaporator drain line problem. Definitely satisfied with the service.
Scott and Michelle came out to do an initial service on my new home. He was incredibly professional and friendly. The service was done in a super timely manner. The monthly service plans are super reasonable. Scheduling was also super easy. Highly recommend them to anyone looking for services.
During a storm, I lost power and my AC unit wasnt working properly. Called CTR, very reponsive, however, they never found the short in the unit outside that was causing all the issues. I replaced the thermostat as recommended, no fix. I ordered a new circuit board as recommended (took 5 days to receive), no fix. I had to call another AC repair shop to come and fix my AC unit.
I can't say enough about CTR services! We needed a new upstairs AC unit and they went above and beyond for us! We have a home warranty and we request them everytime we need air conditioning and heating services! They will be our first choice if we need this service in the future! The service technicians are professional and courteous! We have had nothing but great experiences with this company. Highly recommend!
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Emergency service may be available for urgent issues.
Seasonal performance check and cleaning to prepare your system.
No-cost quote for AC or full HVAC replacement.
Special savings for community heroes as noted on the website.
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