Kane Heating and Air Conditioning

What amazing service! Chase and Isaiah are very kind, professional and hilarious. They both walked me through the entire process of my repair and the estimate to ensure no questions were left unanswered. I highly recommend this company and specifically these two gentleman. Will be back for another review tomorrow after the repair are complete!!

Marcus came to help us install a Nest and confirm our new AC was working. He was very kind and professional. He went out of his way to get us a new thermostat, and came back twice to ensure it was installed correctly and we were comfortable! Thank you!

Mike came out for a routine maintenance on our system yesterday. During the initial conversation, we explained our issues and concerns to him, which we have shared with every HVAC person who has visited our house since we purchased it 5 1/2 years ago. He assured us that he would look into it and let us know his findings. He did more than that. Mike was very thorough with exceptional attention to detail. He discovered a health hazard issue that was contributing to some of our health problems.

Given the urgency of the situation and the approaching Christmas, he took care of everything he could on the same day, despite being well past working hours. He was also able to book us for the next day to take care of the rest, so that we could breathe clean air again as soon as possible.

The next day, Mike came with Frank and Chase, who were also very friendly, diligent, and thorough. Frank, again, ensured that everything would be taken care of before he left, again way past working hours.

What was supposed to be a simple routine cleaning of the system turned into a two-day event, and we are very grateful for Mike's diligence and dedication. We highly recommend Mike if you need someone who will get to the bottom of the your HVAC issues.

Mike came today to find out what is happening with our unit. We appreciate how thorough he was as he checked our heating and air conditioning system. He is knowledgeable and found the problem. He was patient with the way he explained everything to us. Our experience with him was excellent. Thanks to Mike and the Company for having proficient professional workers.

Disorganized, misleading, and overpriced — do not trust this company
After the frustrating experience with Deane Electric, we tried Kane Air Conditioning based on high ratings. Unfortunately, this company proved to be just as unprofessional and disorganized.
My husband had already correctly identified the issue: the condenser fan motor needed to be replaced. We had already told the company that the capacitor was good, yet when the technician arrived, they insisted on checking everything themselves. While on site, they confirmed the problem was indeed the condenser fan motor. The technician tested it and said it would need to be replaced.
At that point, the technician said he would have to rewire the unit to confirm the diagnosis, but then insisted we pay $200 just for reconnecting three wires — even though the diagnostics were supposed to be free. Later, the same technician returned quoting over $1,000 for the job including the condenser fan motor that costs roughly $50–$150.
After back-and-forth discussions, the technician and the manager supposedly agreed on $800, only for the manager to later raise it to $850, and then $950. Throughout this process, I was exhausted from night shifts and clearly stated I am not knowledgeable about HVAC systems. Yet the manager pressured me to pay $200 immediately, despite the work not being completed and conflicting information being given.
To make matters worse, Kane Electric never provided a written estimate or receipt. Everything was verbal, changed multiple times, and felt completely arbitrary. The management seemed to be making decisions based on emotions rather than business standards, and it felt like they were actively trying to take advantage of me because HVAC is not my area of expertise.
I also called the office back and spoke with Marissa, who promised they would follow up with me. That never happened.
It’s important to note that this company is under new management. It was recently sold to Sunshine Air LLC, doing business as Kane Heating and Electric, which explains why the service, professionalism, and honesty are nothing like the ratings suggested.
It’s okay, because we ended up going with Wildcat Refrigeration LLC, and they fixed everything quickly, accurately, and for far less than Kane demanded.
As an RN, I value integrity, transparency, and professionalism; none of which we received from Kane Air Conditioning. Between the unnecessary wiring charge, inconsistent pricing, shifting agreements, verbal-only “estimates,” lack of follow-up, and aggressive tactics, it’s clear this company prioritizes profit over honesty or customer care.
I do not recommend Kane Air Conditioning.