Local HVAC company supporting Kingston homeowners with heating, cooling, and related home comfort services, noted for prompt communication and neat workmanship.
Responsive scheduling, clear explanations before work begins, and respectful cleanup after the job. Technicians arrive when promised and keep homeowners informed throughout. Work is completed efficiently with attention to detail.
Kingston-based with service to nearby neighbourhoods and surrounding towns.
Heating and furnace service and replacements; air conditioning repair and installation; heat pumps; gas fireplace cleaning and repair; standby generators; water heater repair and replacement; indoor air quality checks.
Reviews frequently mention quick response times, including after-hours diagnostics, and technicians who explain issues clearly. Many customers note punctual arrivals, courteous behavior, and thorough cleanup. Feedback also points to consistent results on fireplaces, generators, and water heaters, with no surprise costs reported in several installations.
Amazing service right from the first call for service. Late night I realized my furnace wasn’t kicking on and I called Haven. I was greeted warmly and after some questions and troubleshooting, a service call was scheduled for first thing the next morning since I had to go to work. Tech Issac L. came out first thing the next day and immediately fixed the problem (a simple issue with a switch flipped of course). To make the visit worthwhile, Issac went above and beyond to address any other concerns. He performed a little maintenance while here- cleaning flame sensor and checking pressure as well as helping me temporarily fix a vent that was bringing a draft from basement to main level. He also advised me of the membership program which is an incredible deal for now and for future concerns. I must give 5/5 for amazing service, knowledge and the overall friendliness I have received. Thank you for giving me peace of mind and relief (and most importantly heat!)
Haven Team just completed our Fireplace. Excellent job! Not an easy Fireplace to clean but once again, it looks beautiful from both sides. Gavin took such care with the outside glass and interior black side panels. Well done! Thank you
This week Haven Home (Kingston) installed a Generac generator plus a new hot water tank in my home. I am truly impressed with this company. Matt C, Mike, Sean, Connor, Casey and John - you guys were awesome!!! The crew was friendly, professional and showed up when they said they would. Great communication skills. No extra surprise costs. Very thorough and thoughtful and totally cleaned up afterwards - Matt C. even mopped the floors. I would absolutely recommend this company 100% for electrical, plumbing, and HVAC needs, you won’t regret it. (And thank you Wendy for recommending this company). I rarely give a 5 star rating, but this time I’m very comfortable with 5 stars plus - they earned it!
Rob B. was fantastic at diagnosing my furnace issue later into the night around 10:30PM on a Friday. My house was very cold and the furnace would intermittently go on and off. He was very professional, friendly and quick! Highly recommend the service from both the dispatch line and service tech.
Dave G was excellent. He arrived on the same day I called for service. He was polite and efficient. He worked on the fireplace found 2 blockages, cleaned them out and the fireplace is working better than ever. Thank you!
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Same-day service may be available for certain jobs.
Emergency service may be available for urgent issues.
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