Underwood AC

If you need any kind of Air assistance I completely advise going with Underwood. We got a whole new system put in. These guys were professional, kind and masters at their craft. They had to do some extra work to make it perfect and it took longer than normal but they stayed and never cut corners. I know they were tired but never complained just made sure we felt comfortable and happy with the outcome. They were fun to chat with and kept me informed of what was going on. Mike was great with the set up and Kenneth was super informative and friendly when he first came to diagnose and the issue. Our Team was Mark, Luis, Kenneth and a few others and they were top notch! Thank you Underwood for the beautiful system and professionalism it is so appreciated! A+

Larney, Marco, Bob, and the others who stopped by during the installation were fantastic! They were also on time and arrived ready to work. At the conclusion they returned items back to their place and cleaned up the area. Again kudos to these men...thank you guys! ?? The doghouse they added on the back of the unit to seal it in to keep pests out was crafted to fit the unit onsite. Well done Bob! Overall the install crew were timely, very courteous, friendly, hard working, and the quality of their work met my expectations. I must also point out that Adam Underwood was extremely helpful in guiding my decision making and never once did I feel pressured. He was extraordinary helpful and prompt in respond to emailed questions. He provided clear, detailed responses to my many questions; unlike a prior contractor. Overall I am satisfied with their customer service (and I am a new customer). It would also only to be fair to mention the ladies in the office answer the phone and promptly directed to the appropriate personal. Joan, from billing, was also fantastic to deal with. She was very flexible with the payment structure. Thank you Joan! I look forward to many more years of service from a family owned, local company. Keep up the great work and customer service!

We had a great experience with Underwood AC, especially thanks to Mara Sierra. Mara was professional, knowledgeable, and took the time to explain what was going on with our HVAC system in a way that actually made sense. She was thorough, efficient, and made sure everything was working properly before leaving. You can tell she genuinely cares about doing a good job and providing great service. Highly recommend Underwood AC, and if you get Mara, you’re in excellent hands.