Advance Heating & Cooling KW

Vincent and Pouya were amazing. Our furnace had trouble and wouldn't work during some of the coldest weather in January... on a Sunday. They were so incredibly fast with their service call but unfortunately, the part for our Lennox furnace had to come from a Lennox warehouse. On Monday, Vincent called right away to give an update and advise that the part was "not available" with Lennox but he was on the phone trying to locate one. We thought we were buying a new furnace but, sure enough, Vincent called minutes later to let us know he found a part. He had the part and was here in about 30 minutes and it took him all of 30 or so minutes to fix the furnace. Both gentlemen were kind and thoughtful to our current family situation and both of then took time to answer all our questions about the furnace, including explaining how it works. I don't think we will ever go with any other company for our furnace. I highly recommend Vincent and his team (also, just for the record, our neighbor works for an HVAC warehouse. He saw the Advance Heating and Cooling van in the driveway and texted to ask if Vincent was at our house. He shared that Vincent is the best and that's who installed his furnace - so there you go. Two recommendations in one review).

We recently had a new furnace installed in our home, and Vincent’s team did an outstanding job. The technicians were very professional, kind, and easy to communicate with from start to finish. They explained everything clearly, worked efficiently, and treated our home with great care and respect. I would definitely recommend this company to everyone in my community and anyone looking for reliable, high-quality HVAC service.

Vincent and his team did a great job installing our tankless water heater and water softener. We are very happy with their customer service representative and their technicians. Everyone in this company is good to deal with. We highly recommend them and we will for sure using again for our future projects.

Thank you very much for your prompt response to my request for hot water tank repair. Within just two hours of my phone call, you arranged everything, and two professional young technicians quickly replaced my tank with a new one. In the middle of the night, water suddenly started overflowing from the tank, and I was extremely anxious. However, thanks to your fast response and truly professional work, I was able to feel relieved again very quickly. This experience reminded me how grateful I should be for something as “ordinary” as having hot water every day. It made me realize the importance of appreciating the everyday comforts we often take for granted. I was truly impressed by the courteous support from your office staff, as well as by the technicians’ professionalism and excellent teamwork. I sincerely appreciate everything you have done. You are a trustworthy and highly professional company, and I would confidently recommend your services to anyone.??

Thanks for all of your prompt service. You guys are amazing. We have been dealing with Vincent for almost 3 years now for our furnace and fireplace replacement, plus new connection for our gas stove. We have been satisfied everything. From Scott Patricia and David Convoy