Arctic Air

This company is awesome! We had a broken unit & these guys hooked us up. Joe came out explained everything to us so we could make an informed decision. He even helped out with part of the install. Ivan & Tony the installers were great. Super respectful & explained where they were in the process. We looked at 4 companies & honestly, I'm glad we chose Arctic Air

Our 24 year old wall heater was replaced Dec 22 2025 by Samuel and Miguel. They were on time, finished in shorter time than estimated, clean, professional, and provided lots of answers to our multiple questions. The gentleman that came out the week before to diagnose the problem gave us same info as the So Cal Gas representative. But, in addition to saying we were fortunate to be alive and should keep the heater pilot off, he came back the next day with a portable heater for our use until new heater could be installed on Monday . Photos are of clean paper placed from front door to wall heater site

????? Outstanding Service from Miguel! We had an excellent experience from start to finish. They were able to get us scheduled quickly, which we truly appreciated. Communication was clear and timely the entire way. Miguel, our technician, was fantastic — friendly, professional, and very efficient. What really stood out was how thoroughly he explained what he was doing and what was going on with our A/C system. He took the time to make sure we understood everything, which made us feel confident and well taken care of. It’s not often you come across service like this. Miguel went above and beyond, and we couldn’t be happier with the work. Highly recommend asking for him if you need A/C service!

Arctic Air has been an absolute pleasure to work with. Mike Stevens originally came out, showed us how bad our original unit was, kept it straight forward and honest. He quoted us to fix the unit which was a very reasonable price, but I was very impressed on how honest he kept it and didn’t push more expensive services on me. Knowing we were better off replacing our entire Heating/AC units, I ended skipping the repair and did an entire system replacement with them. Mike set everything up, helped me purchase the new units and within several days we had awesome brand new units. They even offered space heaters at no charge while we waited for the new units. My AC runs at much lower BTU’s, saving me hundreds of dollars in the hot months and is fast and cool. The Heater is a hybrid and warms the house extremely fast. Everything is so convenient and efficient now. Arctic Air even called me several days ago and scheduled me for a free maintenance service to prep the units for the Winter season. Mike Stevens came back out and once again did an amazing job! He is professional, knowledgeable and honest. I can’t thank Mike enough for what he has done for us and our home. I’m sure they got some great people working there but if you want a truly awesome professional technician ask for Mike Stevens.