The Cooling Company

We had a great experience with The Cooling Company. They arrived right on time, were professional from the moment they walked in, and even covered their shoes, which we really appreciated. They worked efficiently and carefully throughout the service moving around with a tall ladder without bumping into or damaging anything. They explained everything clearly, kept the area clean, and handled the job smoothly from start to finish. Our new unit is now up and running with no issues, and everything was done to code. Their pricing was the best we were able to find, and even though they were busy, they still made time for us within 24 hours. Bravo to this family-owned business — highly recommend them if you’re looking for reliable and professional HVAC service in Las Vegas!!

Edgar had a very good presentation. He thoroughly looked at our ducts. The only problem I had was the cost. In doing my research I found a company that would do the same job for half the price. Thank you for the quote and have a wonderful New Year

They helped me out, but may not be the best fit for everyone. The techs are nice and seem competent but they’re super young. For regular maintenance issues they should be fine. For trickier repairs or complicated problems you might want more seasoned techs. But they’re solid here. Based on my experience with them, I can recommend the cooling company if you need AC or HVAC help. Called them early on Saturday, around 6 or 7am. They were professional on the phone and set me up with an appointment by 10-11am. The tech texted me 30 minutes before arrival and was on time. They text you a picture of the tech who will be coming out. My tech was a pleasant young. He was nice and seemed knowledgeable. He looked at my outdoor unit and figured out a wire had been cut by the fan. He showed me the issue and explained how he’d fix it without replacing the whole motor. He spliced the wire and saved me a bunch of money by not having to replace the motor. A shady company/tech might have said they needed to replace the motor for 1k or more. It’s about 70 bucks to get them to send a tech which is probably similar to other places but still, it would be nice if they just came for free for the first visit or at least waive the 70 if you end up using them. After fixing the ac unit, my tech mentioned the annual maintenance plan, and I signed up. He wasn’t pushy about it. It’s good having two service visits a year to check the ac and heating units. Better to pay to keep them running than pay to replace them. Overall I’m pleased with their service and professionalism. Price is likely on par with other companies but you get honest people here. Maintenance plan is about $200 a year (as of 4/2025). Their techs can be very young. It seems many can’t be very long out of HVAC school. So if you have some really odd issue or things that seem like you’ll need more experience to fix, you might look for a more seasoned tech.

Andre, the service tech who came to my house to go over my options and explain the services that would be provided should I decide to make the commitment to buy a new AC unit. He explained it well and answered my questions. He is very professional and friendly made the whole interaction very comfortable and I was confident in going forward with the purchase. The speed at which the whole transaction took place and having the unit installed was great . Even the other guys who came for the installation and dismantling of my old unit and the guy handling the crane also professional and friendly. I am very happy with this company. Thank you, Trudy : )

I called The Cooling Company yesterday for a quote. Ray H. came over to my house last night 8/1. He was very professional, polite, very helpful, quick, and knowledgeable. The next day of 8/2/24, after 4 hours my 5-ton unit was installed and so far it's good, and running well. We're truly grateful for their quick respond, and excellent service (after 10 days of having no air with this Vegas heat). Marco & co (forgot his name) installed the AC and really did a good job.They keep things neat and clean, and even sent me a photo of the unit installed. Overall, The Cooling Co exceeded my expectations with their professionalism, and promp service. I could not be happier with my new AC unit and the wonderful experience I had. Thank you very much Ray H. Highly recommended!