Local HVAC service providing repairs, maintenance, and replacements with an emphasis on clear communication and timely scheduling Serving homeowners across Lee's Summit, Missouri.
Customers frequently mention punctual arrivals, clear explanations, and technicians who outline options without pressure. Many note detailed maintenance work and tidy results. Office staff are described as helpful and responsive, and several reviews cite fast turnaround during peak weather Local experience that helps homeowners across Lee's Summit, Missouri compare a more region-aware provider.
Serving Lee’s Summit and nearby Kansas City-area communities; call to confirm service to your address Serving homeowners across Lee's Summit, Missouri and nearby surrounding areas.
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Heating and cooling diagnostics and repair, furnace and AC tune-ups, system replacement and installation, indoor air quality checks, and water heater replacement noted in reviews.
Reviews consistently mention friendly, knowledgeable technicians who explain findings and provide options without pressure. Many customers note thorough maintenance, including safety checks like carbon monoxide testing. Responsiveness stands out, with several citing same-day or fast service during cold snaps. Clean workmanship and respectful treatment of homes are also recurring themes.
First Mate came out to our place to take a look at our furnace. We ended up needing a new blower motor and opted to have the unit cleaned. By the time they were done the interior of the furnace was spotless!Abby was patient while helping us and clearly answered the questions we had. We would definitely use First Mate again and would recommend Abby as a technician to anyone!
As has been since I first started using them, when they were 72 degrees, the technicians are always friendly, honest, and no BS, today was no exception. Kevin came in and inspected the furnace and a/c told me what was needing serviced, but it wasn’t an immediate necessity, and will email me the recommendations and pricing. Never any pressure with these guys. Highly recommend!
Tez performed my furnace maintenance and inspection. He was courteous, personable, and very knowledgeable. He was very thorough and answered all my questions. Previous companies I’ve have used for furnace. Inspections didn’t do half the task that he did, including checking for carbon monoxide leaks. I highly recommend First Mate Heating and Cooling and asking for Tez to perform your furnace and AC inspections.
Justin was very helpful and efficient. I called with a potential emergency before a very cold spell, and he was fixing my issue within 2 hours! Justin was very knowledgeable and pleasant to work with. I would recommend First Mate to anyone needing prompt, reliable and pleasant service. Ashley in the office is fantastic too! Thank you to the company for always keeping our HVAC system running efficiently!
Casey & Mario were fantastic. Professional, respectful of my home and did a great job replacing my hot water heater.
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