Local HVAC service provider in Lethbridge, Alberta offering weekday appointments for heating and cooling diagnostics, repairs, and replacements. Known for clear technician communication and practical guidance during service calls.
Straightforward scheduling during weekday hours, clear technician communication, and practical repair-or-replace guidance. Local familiarity with Lethbridge, Alberta climate and common equipment brands helps streamline service calls.
Lethbridge, Alberta and nearby areas, subject to schedule and travel time.
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Took time off of work to get a quote for a new heater and ac unit. Turns out the receptionist never booked me in after we agreed to a day and time. Not impressed. I won’t consider these guys going forward for any work. What a waste of time.Replying to response:I wouldn't say the sincerest apologies were given. It was more of "ehhh I guess that was on me, sorry. Can we reschedule in the afternoon?" In addition, there was no mention of a discount. Am I just to assume that a discount would be given? That's a crappy reply guys. This doesn't make me any more inclined to use your services. Do better.
Don’t ever use them for duct cleaning. They have terrible customer service first of all, they tell you they do everything like cleaning and pulling the blower which they did not, shortcuts taken to save time or make up time considering the service man lost a tool in my air duct then had to leave for an hour… prob why shortcuts were taken, my furnace when kicked smells of dust. Not to mention the suction barley did anything and my master bedroom furthest from the furnace was covered in dust, every room that had a register was dirty, no cleanup at all. Most unprofessional service and customer service I have experienced In sometime. Save your money and time go elsewhere.
ABC provides consistently excellent heating and cooling service. I appreciate their clear explanations of any problems and great communication regarding their service person's arrival time etc. I have been their customer for 25 years and have never wanted to look further. Always great! Highly recommend.
Great response and results. My A/C went down on Saturday. Trevor showed up promptly Monday morning and problem resolved before noon. Thanks for the consistent service! Really appreciated Trevor’s professionalism and personality!!
Cannot say enough about how amazing everyone is at ABC. All the staff from the admin, to the installers. All were very professional and reliable. They responded quickly and met our needs beyond our expectations. Marlon provided great service. He is deeply personable and relatable. Truly impressed.
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