Southern Comfort Heating & Cooling provides repairs, maintenance, and replacements for residential and light commercial HVAC systems in the Lexington area. Customer feedback highlights professional demeanor, clear explanations, and efficient project completion.
Customers point to on-time arrivals, courteous technicians, and thorough explanations of options before work begins. Many reviews mention smooth next-day or fast turnaround on replacements and that work areas are left clean.
Serving Lexington, KY and nearby communities.
Heating and air conditioning repair, seasonal tune-ups, new system installation and replacement, thermostat services, and indoor air quality add-ons.
Reviews emphasize prompt scheduling, clear communication, and technicians who explain options without pressure. Many note successful next-day or quick system replacements and careful cleanup. Homeowners also mention respectful crews working in difficult weather conditions. Overall feedback highlights consistent professionalism and dependable results.
We want to thank Henry, Austin, Josh, and Southern Comfort for their professionalism, friendliness, and communication throughout this entire process.It's no small job installing a new A/C and furnace on the same day (and no small investment as a homeowner), but we truly appreciate everything about the expertise and advice they brought to our home, both during the initial HVAC tune-up and next-day system replacement.We did LOTS of research before choosing an HVAC company, and we highly recommend Southern Comfort to anyone who is in the market.
Cody, Ryan and Phillip all were wonderful techs. Very professional and friendly. Even cleaned up as if they were never there! They answered all of my questions leaving me at ease on how to operate the new unit. Highly recommend SOCO!
After much online research, we booked Southern Comfort for an HVAC tune-up.Henry was our technician, he showed up on time, was very professional, friendly, informative, and provided us with many reasonable options for the future of our home (which we have also booked).We highly recommend Southern Comfort!
Our heat went out the night before sub-zero temps. I called the following morning and they honored a quote that was given 60 days prior, ordered the unit that day and were there 2 days later working in 1 degree weather to get our unit replaced. Greg and Austin were some of the nicest people to work with and made sure everything was done right and did not cut corners despite the freezing temps. Would highly highly recommend. Not to mention, they were $2500 cheaper than anybody else that quoted for the exact same stuff. Great company, great people!
Austin was our technician and he was fantastic. He addressed the issue and we could definitely tell a difference in air quality. I have chronic illness so this made a big difference for me since my body is sensitive and highly reactive. I was back and forth on the NuShield device because we are moving out of state, ultimately spoke with Jarrod (hope I’m spelling his name right!) and he recommended to find a service provider at our new location since they won’t be able to service it. I appreciate their promptness and attentiveness, clarification when I had questions and concerns, and excellent, thorough, honest service. Shout out to Austin and Jarrod specifically for their patience, kindness, and understanding in working with me to accommodate my (kinda higher maintenance) needs. 10 stars if I could and highly recommend Southern Comfort!
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