Joe Krueger
Josh responded on today's date and was able to connect our Wi-Fi to an older version of thermostat. He was quite personable, knowledgeable, and very friendly. His work was most appreciated.
Taking CallsVerifiedHVAC Companies in Livermore, California
Service Experts East Bay
Service Experts East Bay provides heating, cooling and indoor air-quality services from its Livermore base. It has served the East Bay since 1973.
Business Highlights
- The company says its technicians are ACE-certified, licensed, bonded and insured.
- The Livermore location lists license #1074641.
Service Area
Alameda, Alamo, Albany, American Canyon, Antioch, Atherton, Benicia, Berkeley, Bethel Island, Brentwood, Byron, Campbell, Castro Valley, Clayton, Concord, Crockett, Cupertino, Danville, Diablo, Discovery Bay, Dixon, Dublin, El Cerrito, El Sobrante, Emeryville, Fairfield, Fremont, Hayward, Hercules, Isleton, Knightsen, Lafayette, Lathrop, Livermore, Los Altos, Los Gatos, Manteca, Martinez, Menlo Park, Milpitas, Modesto, Moraga, Morgan Hill, Mountain View, Napa, Newark, Novato, Oakland, Oakley, Orinda, Palo Alto, Patterson, Petaluma, Pinole, Pittsburg, Pleasant Hill, Pleasanton, Richmond, Rio Vista, Sacramento, San Jose, San Leandro, San Lorenzo, San Pablo, San Ramon, Santa Clara, Saratoga, Suisun City, Sunnyvale, Sunol, Tracy, Travis Afb, Union City, Vacaville, Vallejo, Walnut Creek, Yountville.
Taking calls through ProsGrade. Service Experts East Bay is one of 11 HVAC companies ProsGrade lists in Livermore, California.
Listing details
3 services listed: Air Conditioning, Heating and Indoor Air Quality. Open 24 hours, 7 days a week. Rated 4.9 from 943 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Service Experts East Bay compares with the other 10 HVAC companies on ProsGrade in Livermore, using public Google ratings and review counts.
- Ranks in the top half of the 11 Livermore HVAC companies on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.9 average of other Livermore HVAC companies on ProsGrade.
- Has more Google reviews (943) than 7 of the 10 other Livermore HVAC companies on ProsGrade.
- One of 11 Livermore HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
3 services- Air ConditioningRepairs, new installation, preventive maintenance, diagnostics and troubleshooting, plus thermostat replacements and smart-home integrations.
- HeatingInstallation, repair and replacement.
- Indoor Air QualityWhole-home filtration, humidifiers and dehumidifiers, MERV-filter guidance, and ventilation systems.
Reviews
What customers say
Recent customers praise friendly, knowledgeable technicians who explain the work. One customer appreciated phone troubleshooting before a same-day thermostat replacement; another praised lead installer Larry Czelusniak and his crew for a thorough installation of a new Lennox furnace and air-conditioning systems and for patiently explaining the work.
Customer Reviews
PJ & Lionel V
Our thermostat went out and they were able to squeeze us in on the same day to come replace it. Prior to replacing it they even walked us through several troubling shooting steps on the phone. Overall, very accommodating and responsive. Great service.
Sandra Coome
I had a really positive experience with Service Experts Heating & Air Conditioning - this crew brought both professionalism and warmth to every part of the process. From the first call to scheduling service and getting hands-on help, the atmosphere was friendly, upbeat, and focused on making sure I understood what was going on with my system. The team took the time to explain what needed attention and offered thoughtful recommendations without rushing or pressure.
Birdeye Experience Marketing platform
The technicians were punctual, respectful of my home, and clearly experienced. They tackled the job efficiently and thoroughly, answering all my questions with patience and a smile. You can tell they genuinely care about doing quality work, which made the whole experience stress-free and even a little fun!
Birdeye Experience Marketing platform
Pricing felt fair for the level of service and expertise provided, especially considering the fast response and thorough explanations of what was done. It wasn’t just a quick fix - they offered value, tips for future care, and a sense of trust that’s hard to find.
Birdeye Experience Marketing platform
The whole operation runs smoothly - great communication, easy scheduling, and solid follow-through - so whether you’re dealing with a seasonal tune-up, a repair, or a full system installation, this team makes it feel simple and positive. Highly recommended for anyone who wants HVAC service with professionalism and a friendly touch!
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Frequently Asked Questions
When can I book an appointment?
Appointment scheduling and customer support are available 24 hours a day, seven days a week.
What happens during an AC service call?
The technician assesses the system, explains the findings and options, and provides a written estimate before work begins.
What does the Service Experts Advantage Program include?
It offers new equipment with no down payment, plus extensive coverage on parts and labor, annual maintenance and priority service for a monthly payment.