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Casteel Heating, Cooling, Plumbing & Electrical

HVAC Companies in Marietta, Georgia
Ranked #11 in Marietta | Grade C+
4.80 (10,314 reviews)

Casteel Heating, Cooling, Plumbing & Electrical

Casteel Heating, Cooling, Plumbing & Electrical handles home HVAC, plumbing, and electrical needs from diagnostics to full replacements. The team emphasizes clear communication and courteous on-site service Serving homeowners across Marietta, Georgia.

Why Homeowners Choose This Business

Open 24/7 with scheduling support when issues can’t wait. Technicians explain findings, options, and likely costs before work begins. Crews are noted for courtesy and careful installation practices on HVAC change-outs and plumbing replacements Local experience that helps homeowners across Marietta, Georgia compare a more region-aware provider.

Service Area

From its Canton Road office in Marietta, Georgia, the team serves homeowners across the Metro Atlanta region.

Local Pro Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours, 7 days a week.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  HVAC repair
  Repairs
  AC Installation
  Furnace Replacement
  HVAC Maintenance
  Water Heater Replacement
  Plumbing Repair
  Drain Service
  Electrical Troubleshooting
  Panel Upgrades
  Thermostat Installation
  Indoor Air Quality
  Heat Pump Service

Heating and air conditioning repair, maintenance, and replacement; water heater replacement and plumbing repairs; electrical troubleshooting and upgrades for homes.


Reviews

Recent Reviews

4.80

(Based on 10,314 reviews)

Recent reviews highlight technicians who explain options clearly and walk customers through immediate needs versus future items. Many note courteous crews, same-day help on replacements, and detailed inspections that catch issues. A recurring point of feedback mentions pricing concerns on certain repairs. Overall sentiment trends strongly positive with thousands of ratings.

Casteel did a great job replacing our two air conditioning systems. Adam helped us pick the systems with the capabilities we wanted. He made it very clear what we were buying and what we were not buying. All Casteel employees on site for the installation were courteous and helpful. The quality of the work is outstanding! Hats off to Junior, Nick, Mohammad, and the others on the crew that day!!

I'm so grateful for the team at Casteel. I've never had a bad experience with their office folks or technicians. Cody came by yesterday and inspected my HVAC systems in my new home. There were several conditions that I would not expect a home inspector to find. Cody carefully went over each system, identified issues and sympathetically revealed the costs involved. Thank you Cody

Recently had casteel come out to fix an AC issue not cooling. They are Way Overpriced and I feel like not very honest. The first thing the tech told me was that first off you need a thermostat and its not covered under warranty. Reason stated it was not sending low voltage to outside unit. The price quoted for just the thermostat was 512, for a $150 part. Which means to install the faceplate, 2-3 wires to connect, it was going to cost $372 labor. Took him about 10 minutes to install so you can do the math on the labor rate. He tried to convince me the cost was high for a 3 yr warranty that they provide. BUT the part comes with a 5 year manufacturer warranty as long as professionally installed. Quality of work was good but way overpriced. Btw in the write up on my receipt, only the faulty transformer was listed as the issue, nothing about the thermostat. Hmmmm. I believe the transformer would be the part that would direct current to the outside unit. So not sure the thermostat was an issue at all

Update: invoice 1003677 Feb 20. Read back over description, does say faulty thermostat but was tested with faulty transformer. Thermostat was not retested after transformer was replaced

I had an excellent experience with John from Casteel who serviced my home on January 24, 2026. From the moment he arrived, his energy was professional, calm, and reassuring. He is a great listener and took the time to fully understand my concerns before explaining everything clearly and thoroughly.

John was extremely knowledgeable and transparent, walking me through what was happening, what needed immediate attention, and what could be addressed later—without any pressure. The pricing he offered felt absolutely fair for the scope and quality of work provided.

He completely fixed what had been a major issue: a large hole in the vent connected to the hot water heating system, which was also heavily rusted. His work was thorough and done with real care. I also appreciated his communication style—he speaks clearly, maintains eye contact, and makes sure you truly understand what’s being done and why.

Overall, John delivered outstanding service, and I would confidently recommend him to anyone looking for a skilled, honest, and professional technician.

We are beyond happy with the service we received from Casteel today. Our old water heater was on its last leg and needed to be replaced ASAP. Another company came out, charged an estimate fee, and scheduled an appointment, which they later cancelled and delayed. We called Casteel and they sent someone out the same day.

Jamie, the technician, was super friendly and knowledgeable. He replaced the water heater the same day for a cheaper price than we were quoted by the other company. He explained everything clearly and did excellent work. We couldn't have imagined a better technician and we highly recommend him. It's great to have peace of mind knowing our water heater isn't going to burst and flood our house tonight.

Great overall experience and would recommend Casteel and Jamie to anyone.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

Yes, the business lists 24-hour availability every day of the week. You can call any time to request help, including nights and weekends. Response times may vary by workload and location. For fastest service, have your address and system details ready when you call.

Some reviews describe same-day replacements when parts and crews are available. Timing depends on system type, permitting needs, and scheduling. An in-home visit is typically required to size equipment and review options. Ask about current availability when you book.

Services mentioned in customer feedback include water heater replacement and common plumbing repairs. Availability can include same-day appointments depending on demand. Technicians usually review pricing and options before starting. For specialty fixtures or brands, ask about stock and lead times.

Reviews frequently mention clear explanations of findings and costs before work proceeds. Pricing can vary by system condition and parts required. If you have budget constraints, request alternatives when the technician reviews options. Written estimates are typically provided for larger projects.

The company serves Marietta, Georgia and the broader Metro Atlanta area. Coverage can extend to nearby suburbs, subject to scheduling. When you call, provide your ZIP code to confirm service. Travel times may affect appointment windows.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details


Business Rating
4.80 (10,314 reviews) Pro Listing
Address
2218 Canton Rd, Marietta, GA 30066
Phone
Business Type
general_contractor

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