Kela
We LOVED Gold Standard! Zach & his partner were very thorough in explaining things such has the warranty information, what needed to be cleaned etc. they got in and out! We’re very grateful!
FeaturedHVAC Companies in Memphis, Tennessee
Gold Standard Heating and Air
Gold Standard Heating and Air
Gold Standard Heating and Air specializes in residential and light commercial HVAC services and serves Memphis and surrounding areas. Formerly B & A HVAC, it rebranded in January 2023.
Business Highlights
- Active maintenance members receive standard-rate repairs and service on holidays and weekends.
- The company says it participates in the TVA Uplift program, which helps lower utility costs for Memphis homeowners.
- The company says repair calls are handled by service technicians, not salespeople.
Service Area
Memphis, Bartlett, Cordova, Lakeland, Arlington, Germantown, Collierville, Munford, Millington and Atoka, Tennessee; Southaven, Olive Branch and Horn Lake, Mississippi; West Memphis and Marion, Arkansas.
Featured Local Business
Gold Standard Heating and Air is one of 9 HVAC companies ProsGrade lists in Memphis, Tennessee.
Featured
Featured on ProsGrade
Listing details
12 services listed, including Air conditioning maintenance, Air conditioning repair and Air conditioning replacement. Open 7 days a week. Rated 5.0 from 394 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Gold Standard Heating and Air compares with the other 8 HVAC companies on ProsGrade in Memphis, using public Google ratings and review counts.
- Ranks in the top half of the 9 Memphis HVAC companies on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, at or above the 4.7 average of other Memphis HVAC companies on ProsGrade.
- One of 8 Memphis HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
12 services- Air conditioning maintenanceyearly maintenance plans; condenser cleaning and filter changes
- Air conditioning repairdiagnosis before repair options
- Air conditioning replacement
- Central air conditioningrepair, replacement and maintenance
- Commercial HVACrepair, maintenance and replacement for packaged and split systems up to 25 tons
- Ductless heating and cooling systems
- Heating maintenance
- Heating repair
- Heating replacement
- Indoor air qualityair filters, purifiers, duct repair and replacement, humidifiers and UV lights
- Gold Filter ServiceMERV 10, MERV 13 and carbon air filters
- Emergency air conditioning repair
Reviews
What customers say
Recent customers praise clear explanations and quick, helpful service, including technicians who answer questions and resolve heating or mini-split issues promptly. One customer also says appointments are easy to arrange and that Gold Standard accommodates their schedule.
Customer Reviews
A. Artis
I love Gold Standard customer service and the neatness on how the young men put my products together. I also love how they have taken time to answer my questions and explain what was needed to be done. They also said if anything is needed concerning my units call them for more assistance… Yes! I recommend them.
Anita Kerley
Zach has been a wonderful technician every time he’s come to check out our mini split. He is very knowledgeable and fixes any issues we have very quickly. Setting up an appointment is always easy and gold standard is accommodating to our schedule. Lastly, when we had concerns about our mini split, Bud called me within a day to discuss. We are thankful for the years of service from gold standard!
pamela prude
Customer service was phenomenal from the receptionist to the technicians. Price was affordable. The technician Zach was very knowledgeable and helpful. Zach was also quickly about to fix my heating problem and add an additional gas line. Thank you so much Gold Standard for such great service.
Cathryn Thor
Excellent service from start to completion!
We recently decided to convert our 1952 home to a traditional HVAC system. Zach , our lead technician came out to give us a quote and to explain the details of installing all new ductwork and new heat/air/compressor systems. He was very thorough not just with our initial estimate but with every step that followed thru completion of the project. We always received a call with a 30 minute “heads up” when the crew was on the way . They communicated any needs or concerns with us directly and executed the project with attention to every detail . Their work ethic is unmatched and I cannot say enough about their meticulous professionalism!! I highly recommend Gold Standard Heating & Air! Zach was an excellent lead technician and I’m so grateful for the opportunity to have them work with us !
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Frequently Asked Questions
What report does Gold Standard provide after a repair?
After a repair, the company emails a work report with the diagnosis, readings, payment details and photos.
What does Gold Standard's maintenance membership include?
The Gold Membership plan includes two visits per year.
Does Gold Standard offer financing for air conditioning replacement?
Flexible financing options are available, and replacement estimates are free.
Does Gold Standard provide weekend emergency service?
Emergency services are available on Saturdays and Sundays.