Top Shelf Heating and Cooling assists Meridian, Idaho-area homeowners with repairs, replacements, and maintenance for heating and cooling systems. Reviews highlight responsive scheduling, clear communication, and careful explanations during visits.
Customers note clear communication from first call through completion, careful explanations of findings, and efficient scheduling. Technicians address follow-up items promptly and focus on resolving issues without upselling Local experience that helps homeowners across Meridian, Idaho compare a more region-aware provider.
Headquartered on W Chinden Blvd in Meridian, Idaho and serving nearby Treasure Valley communities.
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Heating and AC repair, replacement, and maintenance; furnace diagnostics; air conditioner and heat pump services; seasonal tune-ups; water heater service; gas fireplace troubleshooting; thermostat replacement and system evaluations.
Reviews consistently mention fast response times and clear, proactive communication from the office and technicians. Homeowners appreciate thorough explanations of problems and options, along with clean, efficient workmanship. Several comments describe smooth scheduling, timely follow-up, and fair handling of inspection or warranty callbacks. There are repeated mentions of successful furnace fixes, tune-ups, and system replacements.
We had a fireplace gas leak. Kelly and the Top Shelf team were professional and courteous. They identified and took care of the issue in a timely manner. Their communication was impeccable from the moment we reached out looking for a technician to the moment they walked out the door after completing the job. Cannot recommend them enough.
I am so very appreciative of everyone at Top Shelf! Dealing with my property management company has been an absolute nightmare but Top Shelf did everything in their power to get my heating unit fixed as soon as possible as well as let me know that running on the auxiliary heater would skyrocket my power bill (so very true ??). The minute the PM came through with approval, Top Shelf called me to schedule the repair. The two gentleman who replaced the heating unit were very polite, informative of what they would be doing and even put booties on over there shoes to come inside the apartment. THANK YOU!!
These guys are awesome! Both of my systems failed within about two months of each other, and they nailed both jobs. Super professional, clearly knew what they were doing, and they took a lot of time to answer all of my questions.I did have to call them back because of an inspection issue, and they handled it quickly, no hassle, and at no extra cost. They even offered to haul away some old appliances for me, which was completely above and beyond.Honestly, they felt more like family than a contractor. I’d absolutely use them again and recommend them without hesitation.Bonus: they treated my crazy dog like their own.
Furnace was not reaching temps above 70 degrees. Chris came out and resolved issue. He also took the time to show and explain to me my furnace components and where the issue was and cause. Also, Andrea at Top Shelf is excellent with communication and providing prompt service. This is my 2nd time using Top Shelf and both times the technicians were informative and efficient identiying problem. Highly recommend this company. Will be doing their yearly membership maintenace program. Thank you Top Shelf.
I've used several different HVAC companies for tune-ups as a way of vetting them for my inevitable furnace and condenser replacement. Top Shelf had done a few of those tune-up services over the past 5 years and they were a standout company during that vetting process.TOP SHELF TRULY IS TOP SHELF! They are honest, fair, professional, and timely. This was the year that I had to replace the system. Top Shelf worked with me to get a quality system at a reasonable price and even offered financing. I got a quote from two other companies as well as Top Shelf. The other companies were thousands over Top Shelf, were offering inferior products, and would make me wait for install. I also felt uneasy when dealing with the sales reps for those other companies. All of the Top Shelf employees that I dealt with were courteous, professional, knowledgeable, and unpretentious. I felt like I got a fair deal and the overall demeanor of the employees gives me confidence in recommending them to everyone and continuing to do business with them in the future.
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