THE RIGHT WAY HEATING AND A/C

Here’s your revised version with that added naturally and in the right place: --- I honestly don’t know how this company justifies what they charge. I had a simple aluminum line leak on my coil, which meant replacing the coil—fine, I get that. But they came in quoting $4,000 like that’s normal for a homeowner, not a commercial job. On top of that, they were already trying to replace additional parts before a supervisor even showed up. Once the supervisor got involved, he had to shut that down and we ended up going back and forth just trying to get a realistic number. Then it got worse. One of my outside units was making a noise, and without any real diagnostics, they immediately said it was “faulty” and needed to be replaced. Then they looked at my second unit and claimed it was “starting to do the same thing” and would need replacement soon too. So now we’re talking about replacing one condenser and a coil starting at $8,000—like I’m supposed to just pull that out of nowhere. Even after “negotiating,” they were still around $7,000. I walked away and did what everyone should do—got a second opinion. End result? My coil was replaced for $1,700, and I found a tech who actually took the time to do things right. He made a temporary fix on my outside unit instead of just condemning it, and I’ll have him back out this year to properly go through it. It’s been a full year now and everything is still running great. That alone tells me everything I need to know about this company. This felt less like a service call and more like a sales pitch to replace everything whether it needed it or not. Find yourself an honest AC tech that charges reasonable prices—not companies like this that treat you like a commercial account. They’re hard to find, but they are out there. Highly recommend getting another quote before agreeing to anything with these guys.

"I am over the moon with the fantastic experience I had with The Right Way Heating and AC. Everyone, office personnel, owner and the technician, was extremely friendly and helpful with a common goal of ensuring that the best possible customer service was provided. The technician, Stephen, was incredibly knowledgeable, polite, and respectful of our home. He diagnosed the issue immediately, had the part in his van, and fixed the unit quickly. I highly - repeat highly - trust and recommend them for fast, reliable service!!!!

I called to see if someone could replace my kitchen faucet if I purchased one. This was on Saturday and I was told Toby could be here Monday morning. He called before coming and was prompt and so nice. No matter what the job you won’t find anybody better than this amazing company and Toby! He will have all of our business from now on. Thank you Toby!

Very impressed with the work the team from Right Way Heating and AC completed in my home. They were professional and communicative throughout the process. They replaced my furnace in a single afternoon and explained what was wrong with the old unit, as well as how the new one works—while patiently answering all of my questions. With service quality declining in other sectors, it was refreshing to have such a high-quality experience with this crew. Thank you, Steven and John. Keep it up.