Hembree Heating & Air Conditioning

Tristin and Jason were absolutely fantastic. Polite, courteous and very professional. They took extreme care to not bump walls, track in dirt or anything that is unfortunately common with folks doing work in your house today. Guys are a huge asset to Don Hembree!!!

TLDR:
I highly recommend using Hembree Heat & Air (local company that has been in business for 30+ years) because they are honest, knowledgeable, and professional. They are fairly and competitively priced when compared to other companies, have superior warranty coverage (Refrigerant included!), and will go the extra mile to make sure you are 1000% happy and satisfied with the work done. I highly recommend asking for Marshall!

Detailed Review:
I highly recommend using Hembree Heat & Cooling because they are a local company here in Mobile that has been in business for 30+ years. They are very professional, knowledgeable, and trustworthy. I had to replace my entire a/c unit at my home and was not looking forward to the expensive purchase, but Marshall has been nothing short of amazing from the beginning to the end of the process. He was very transparent and provided me great advice when he came over to do the free estimate and gave me a list of units to pick from. (They were a few thousand dollars cheaper and had the best warranty coverage from the many companies I called) The best part is that Marshall was very honest and did not try to pressure or push a sale of a more expensive unit that would not provide any additional benefit in terms of cost savings for the size of my home. What sets Hembree apart and above in their line of business is that Marshall wants to make sure that the customer is 100% happy and satisfied with the work done and will do everything to fix any issues that I was not happy about to ensure customer satisfaction. I want to personally thank Marshall, David and his team for the amazing customer service and getting our new a/c unit installed!

David, Triston, and Taten did an amazing job for our heat pump change out. Installation was fairly quick. Went the extra mile and built up the foundation where our unit sits to reduce erosion. We are very pleased with the services Hembree offered.

All personnel were very professional. Marshall offered several alternatives for a replacement unit and was very accommodating on my choice of options. Gianna was very helpful in setting up the financing. Triston and Taten the technicians were very professional, friendly and prompt. They finished the installation of the new unit and the additional duct work in one and a half days. They kept the work area was organized and clean-up at the end of the job was great. David, the install manager, was very professional and detailed in his follow-up inspection. We are very pleased with the unit operation. I would highly recommend Hembree.

It is rare today to find a service company that allows the customer to "push the Easy button." From the initial conversations with Jordan and his expertise in explaining the products and process involved with the installation of a new HVAC system, we knew that Hembree was the right fit for us. The professionalism of the installation team (Triston and Tate) was so much appreciated - the attention to detail, the quality of work, and the clean up. Except for the new equipment, we couldn't even tell that anyone had been to our house. During the follow-up with Jordan, he explained (with photos) everything that had been done and made sure we were satisfied. Thank you Hembree for your excellent service.