Skip to content
FeaturedVerifiedHVAC Companies in Mount Pleasant, South Carolina

Carolina Custom Air

Featured in Mount Pleasant Today 4.90 (1,246 reviews)(843) 214-2363

Carolina Custom Air provides residential and light-commercial HVAC service in Mount Pleasant and nearby Charleston-area communities. It opened in 2007 and says its approach considers the whole house, not just the mechanical components.

Carolina Custom Air photo 1
Carolina Custom Air photo 2
Carolina Custom Air photo 3
Carolina Custom Air photo 4
Carolina Custom Air photo 5
Carolina Custom Air photo 6
Carolina Custom Air photo 7
Carolina Custom Air photo 8
Show all 8 photos
Business Highlights
  • It describes itself as locally owned and operated.
  • It calls itself the largest Trane dealer in the Charleston area.
  • It identifies as a Trane Comfort Specialist and says it services all brands of HVAC equipment.
  • Its technicians are NATE-certified.
  • The company says its Total Comfort Plan provides a 10-year parts-and-labor warranty on Trane equipment.
Service Area

Awendaw, Charleston, Daniel Island, Isle of Palms, Mount Pleasant, Sullivan’s Island, Summerville and surrounding South Carolina areas.

Featured on ProsGrade. Carolina Custom Air is one of 11 HVAC companies ProsGrade lists in Mount Pleasant, South Carolina.

Listing details

9 services listed, including Air conditioning, Ductless AC and Furnaces. Open 24 hours, 7 days a week. Rated 4.9 from 1,246 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Carolina Custom Air compares with the other 10 HVAC companies on ProsGrade in Mount Pleasant, using public Google ratings and review counts.

  • Ranks in the top half of the 11 Mount Pleasant HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.9 average of other Mount Pleasant HVAC companies on ProsGrade.
  • Has more Google reviews (1,246) than 9 of the 10 other Mount Pleasant HVAC companies on ProsGrade.
  • One of 11 Mount Pleasant HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

9 services
  • Air conditioningRepair, installation and maintenance
  • Ductless ACRepair, installation and maintenance
  • FurnacesRepair, installation and maintenance
  • Heat pumpsRepair, installation and maintenance
  • Preventive HVAC maintenanceMaintenance agreements and tune-ups
  • Emergency HVAC support
  • Residential new construction and light commercial HVAC
  • Indoor air quality productsSupply and installation
  • Wine cooler serviceRepair, installation and maintenance

Reviews

What customers say

Customers praise technicians for thorough service and clear explanations. One customer says they were not happy with all repairs on new Trane units but were glad to have Carolina Custom Air service them. A different customer appreciated a weekend visit and, after a separate system issue, a technician dispatched within a day.

Customer Reviews

Tim Tunner

I've been very happy with the service of everyone at CCA, including Jamaal and Marcos, who led the last service calls. They're all very thorough and do a great job explaining everything and taking the time to do so. I'm not happy with all repairs on the new Trane units, but I'm glad I now have CCA to service them and that they have technicians like Marcos and Jamaal.
View full reviewShow less

John Emge

Lamar Gains and Andrew truly get not only a 5/5 stars, but 10/10. They were knowledgable, informative in explaining what the issues were and what was needed to fix them. They were also tenacious in finding out what the issues were. Engaging, professional, friendly and polite. We could not ask for more from either of them. They are a real asset to your service team.
View full reviewShow less

Derek T. Pickens

Another great experience with Carolina Custom Air! Communication was wonderful. Their text system is amazing and made booking super easy. Our technician, Oscar Rodriguez, was awesome. He came out on a weekend afternoon, which was unexpected but greatly appreciated. A few days later, we had a completely unrelated problem with our system, and within a day of speaking with their office, a technician, William Ray Roush, was dispatched. Mr. Roush was extremely polite, clearly knowledgeable about what he was doing, and the work was completed sooner than expected. Carolina Custom Air is definitely who you want working on your home!
View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

We'll email you a link to confirm your review. It's only sent in once you click it.

Frequently Asked Questions

How often does Carolina Custom Air recommend HVAC tune-ups?

The company says heat pumps and air conditioners require professional tune-ups twice a year, in spring and fall.

How does Carolina Custom Air size a new system?

The company says it can perform an in-home load analysis to help select suitable equipment combinations.

What does the standard Trane factory warranty cover?

The company says Trane’s standard factory warranty covers parts that fail because of a defect, but not labour.

Does Carolina Custom Air provide emergency service during holidays?

The company lists emergency HVAC support, including holidays.

CallRequest a quote