Business Profile

Carolina Custom Air

HVAC Companies in Mount Pleasant, South Carolina
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Carolina Custom Air

Carolina Custom Air provides residential HVAC repair, maintenance, and new system installation with an emphasis on clear communication and detailed explanations. Coordinated dispatch and follow-up help ensure the right technician is sent for each task Serving homeowners across Mount Pleasant, South Carolina.

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Why Homeowners Choose This Business

Clear communication before, during, and after service visits. Technicians explain options and costs, and follow through on next steps. Scheduling is convenient, with responsive dispatch when additional help is required Local experience that helps homeowners across Mount Pleasant, South Carolina compare a more region-aware provider.

Service Area

Serving Mount Pleasant, South Carolina, Awendaw, and nearby Charleston-area neighborhoods.

Active Business Listing

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Public profile details

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  • Business details
  • Photo gallery
  • Public contact information
  • Published local profile

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Hvac Repair
  Maintenance
  AC Installation
  Installations
  Heat Pump Service
  Repairs
  Heating Repair
  Hvac Maintenance
  Ductwork Evaluation
  Smart Thermostat Installation
  Air Conditioning Troubleshooting
  System diagnostics
  Zoned system advice
  Thermostat Wiring
  Residential HVAC

HVAC diagnostics and repair, AC and heat pump installation, heating repair, seasonal maintenance, ductwork evaluation, and smart thermostat installation.

Reviews

Customer Reviews

Tim Tunner
I've been very happy with the service of everyone at CCA, including Jamaal and Marcos, who led the last service calls. They're all very thorough and do a great job explaining everything and taking the time to do so. I'm not happy with all r…
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I've been very happy with the service of everyone at CCA, including Jamaal and Marcos, who led the last service calls. They're all very thorough and do a great job explaining everything and taking the time to do so. I'm not happy with all repairs on the new Trane units, but I'm glad I now have CCA to service them and that they have technicians like Marcos and Jamaal.
John Emge
Lamar Gains and Andrew truly get not only a 5/5 stars, but 10/10. They were knowledgable, informative in explaining what the issues were and what was needed to fix them. They were also tenacious in finding out what the issues were. Engaging…
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Lamar Gains and Andrew truly get not only a 5/5 stars, but 10/10. They were knowledgable, informative in explaining what the issues were and what was needed to fix them. They were also tenacious in finding out what the issues were. Engaging, professional, friendly and polite. We could not ask for more from either of them. They are a real asset to your service team.
Derek T. Pickens
Another great experience with Carolina Custom Air! Communication was wonderful. Their text system is amazing and made booking super easy. Our technician, Oscar Rodriguez, was awesome. He came out on a weekend afternoon, which was unexpected…
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Another great experience with Carolina Custom Air! Communication was wonderful. Their text system is amazing and made booking super easy. Our technician, Oscar Rodriguez, was awesome. He came out on a weekend afternoon, which was unexpected but greatly appreciated.

A few days later, we had a completely unrelated problem with our system, and within a day of speaking with their office, a technician, William Ray Roush, was dispatched. Mr. Roush was extremely polite, clearly knowledgeable about what he was doing, and the work was completed sooner than expected.

Carolina Custom Air is definitely who you want working on your home!
Anand Shah
I’ve interacted with Andrew, and Carolina Custom Air several times. First, they helped us as tenants of a rental property, and we decided to use them when we purchased a home because of how thorough and communicative they were. They instal…
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I’ve interacted with Andrew, and Carolina Custom Air several times. First, they helped us as tenants of a rental property, and we decided to use them when we purchased a home because of how thorough and communicative they were.

They installed smart thermostats for me in five places in our home, replaced wiring, and have advised me on our zoned system as well as static pressure and vent/ductwork.

I don’t get a sense, nor in my 2 1/2 years of interactions with the company do I feel as though they’re trying to up upcharge/upsell me on anything. I think they’re honest, responsive, try to explain what is going on, and overall helpful..
Evon Meyers
We had Carolina custom air come out as a second opinion to another vendor who told me it would be $30,000 to replace our AC unit and $7000 to repair. Carolina custom air came in. They did a throw inspection and told me that they would not b…
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We had Carolina custom air come out as a second opinion to another vendor who told me it would be $30,000 to replace our AC unit and $7000 to repair. Carolina custom air came in. They did a throw inspection and told me that they would not be able to quote me a new unit. Another team would have to come out for that so the other gentleman came the following day and quoted us not only for a new unit but for the ductwork Replacing some additional parts and rerouting drip trays for half of what Quoted they came, they installed the new unit checked everything With us before leaving and I could not be happier, I would highly recommend this company

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Special Offers

Free Estimate

This business may offer free estimates for some services.

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Most visits involve system diagnostics, AC and heat pump repairs, maintenance tune-ups, and new equipment installation. The team also assists with thermostat upgrades and can evaluate ductwork concerns when airflow or comfort is uneven.

Technicians typically explain what failed, what it costs to fix, and how that compares with replacement. They outline next steps and can schedule a follow-up visit if a separate install consultation is needed.

Yes, smart thermostat setup is a common request. Technicians can verify wiring, configure the device, and show you how to use features for better comfort and efficiency.

Scheduling is often flexible, and many customers report quick turnaround with text updates. Availability can vary by season and workload, but the office will offer the next open window and confirm arrival times.

Yes, the team serves Awendaw and surrounding Charleston-area communities. When you call, the office can confirm if your address is within the regular service area.
 Not Verified

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
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Business Details

Business Rating
Not Currently Available Not Verified
Address
4993 N Hwy 17, Awendaw, SC 29429
Phone
Business Type
HVAC Contractor
Website
City Page
HVAC Companies in Mount Pleasant, South Carolina

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