Local HVAC contractor providing installations and replacements for heat pumps, mini-splits, and traditional systems, with attention to clean work and clear communication Serving homeowners across Mountain View, California.
Local focus, detailed proposals, and clean, efficient job execution. Customers often mention clear scheduling, thorough explanations during multi-day installs, and helpful guidance on rebate steps Local experience that helps homeowners across Mountain View, California compare a more region-aware provider.
Mountain View, California as a base, reaching nearby Peninsula and South Bay communities.
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Heating and cooling system installation, heat pump and ductless mini-split installation, furnace and AC replacement, ductwork updates, and seasonal maintenance.
Reviews frequently praise smooth start-to-finish projects, including clear estimates and organized installations. Many mention courteous crews who arrive on time, keep work areas clean, and explain steps along the way. Several note helpful office guidance with rebate paperwork for heat pump conversions. Feedback also references custom on-site adjustments accommodated during installation.
I give Plum HVAC my highest recommendation. If the scale allowed for it, I’d give them seven stars. The installation team was exceptional, not only delivering high-quality work but also going above and beyond the contract by accommodating several custom modifications I requested on-site.
Outstanding Service from Start to Finish I cannot recommend Plum HVAC highly enough! From the initial estimate to the final installation, every aspect of my experience was exceptional.First, I want to express my deepest gratitude to Natalie, the office manager, who was incredibly helpful navigating the confusing and tedious rebate process. Her patience and expertise made what could have been a frustrating experience completely manageable.The owner's estimate process was refreshingly simple and straightforward--no nonsense, just honest communication and reasonable pricing. It was a relief to work with a company that values transparency.The installation crew--Ha, Jake, and Andrew--were absolutely wonderful. They arrived on time, worked professionally, and paid attention to every detail. Ha, in particular, went above and beyond: he took off his shoes while working inside despite my telling him it was perfectly fine to keep them on.After the installation, he took the time to thoroughly show me how to operate the new system and how to change the filter, ensuring I felt completely confident with my new HVAC unit.The entire team at Plum HVAC is friendly, professional, and truly committed to customer satisfaction. If you're looking for reliable HVAC service with people who genuinely care, look no further than Plum HVAC.
We are very pleased with Plum HVAC. Their crew were very efficient and pleasant to work with. They explain things throughout the 2 day process. In our case it was to remove the existing gas furnace and electric AC unit and put in a new heat pump unit in the attic along with new ducts.Natalie was fantastic and guided us to qualify for the available rebates (converting to a Heat pump system).Any questions and request is best by email to both Sam and Natalie.Because they did such a great job, I am now trying to convince my family member to use Plum HVAC also when their system goes out
I had an outstanding experience with Plum HVAC.After my 66-year-old Carrier gas furnace finally retired, I decided to replace it with a Mitsubishi mini-split HVAC system. I consulted with four contractors and chose Plum because of their excellent reviews and competitive pricing—and I’m glad I did! From the owner Sam to the administrator Natalie and the installation crew (Jake, Alex, Andrew, and Ha), everyone was professional, responsive, and great to work with.Sam and Natalie went above and beyond to help me file my HEEHRA application just before the TechClean deadline for NorCal. Natalie proactively reminded me of the deadline, reviewed my application, and pointed out errors, showing their commitment to helping customers save money. Sam was straightforward, responsive, and open to my ideas—like installing the outdoor unit in the side yard instead of the backyard, which he got approved.The installation crew was meticulous, professional, and respectful, wearing N95 masks and protective suits when needed, and cleaning the work areas thoroughly after each day's work. Jake emphasized quality over speed, and I could see they took pride in their work. They even took care to hide electrical wiring behind the pipes, maintaining a clean and aesthetic look.Plum is a small company with low overhead, and they pass the savings on to their clients, making their pricing very competitive. I’m truly grateful to have found them—highly recommended!
I hired Plum HVAC to install a Mitsubishi Multi-Zone Ductless Mini-Split system. The crew came before the scheduled time and even waited in the car for me to give them a green light to start the job because I had requested a specific start time. The crew was super efficient and got to work in different areas of the house. Each day after the job was done, they made sure all areas were fully cleaned up. The job was estimated to be completed in 3 days but the crew finished everything in 2.5 days. I was super impressed at their professionalism and how fast and clean they did the job. They were also priced pretty competitively. In addition, they also helped to apply for the Clean Tech rebate and got it back pretty quickly. Sam the owner is also super responsive with text. I’m very glad that I went with them and would definitely recommend!
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