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Coastal Energy Ltd

Featured in Nanaimo Today 5.00 (715 reviews)(250) 585-5393

Coastal Energy is an HVAC company based in Nanaimo and serving Central Vancouver Island. It has served the region since 2006, providing heating and cooling installation, repair and maintenance.

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Business Highlights
  • Coastal Energy is locally owned and operated.
  • Coastal Energy lists a Gas Contractor Technical Safety licence, LGA0098628.
  • Coastal Energy lists Red Seal refrigeration and plumbing certifications.
  • Coastal Energy identifies Fujitsu as an Elite Plus Dealer.
Service Area

Nanaimo, Parksville, Qualicum, Nanoose, Coombs, Errington, Lantzville, Ladysmith, Cedar, Foothills and Fairwinds.

Featured on ProsGrade. Coastal Energy Ltd is one of 7 HVAC companies ProsGrade lists in Nanaimo, British Columbia.

Listing details

10 services listed, including Ductless heat pumps, Central and ducted heat pumps and Dual-fuel systems. Open weekdays, closed on weekends. Rated 5.0 from 715 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Coastal Energy Ltd compares with the other 6 HVAC companies on ProsGrade in Nanaimo, using public Google ratings and review counts.

  • Ranks in the top quarter of the 7 Nanaimo HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, at or above the 4.9 average of other Nanaimo HVAC companies on ProsGrade.
  • Has more Google reviews (715) than 5 of the 6 other Nanaimo HVAC companies on ProsGrade.
  • One of 7 Nanaimo HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

10 services
  • Ductless heat pumpsWall-mounted, cassette, static-duct and slim-duct configurations; Fujitsu, Moovair, Carrier and Hitachi.
  • Central and ducted heat pumpsFujitsu, Carrier, Moovair and Hitachi; custom-fabricated sheet-metal ductwork.
  • Dual-fuel systemsHeat pump and natural gas furnace; automatic switching based on outdoor temperature.
  • Furnace installation and replacementHigh-efficiency gas furnaces; old-system removal and post-installation testing.
  • Furnace and heat-pump repairDiagnostics; ignition, blower and thermostat troubleshooting.
  • Air conditioningCentral systems.
  • Tankless water heatersNavien tankless units.
  • Direct-vent wall furnacesRinnai units; no ductwork required.
  • Indoor air qualityHEPA filter systems and heat recovery ventilation (HRV).
  • Maintenance plansAnnual or biannual heat-pump plans; multi-year maintenance packages.

Reviews

What customers say

Customers praise the team’s professionalism and considerate work in their homes. One customer credits Paul with helping them confirm rebate eligibility; another appreciated Patrick’s return to replace a supplied gas-fireplace blower motor after he detected a subtle flaw during testing.

Customer Reviews

Sheila Rea

These guys were awesome in service! Super honest and ensured we didn’t have to be without heat in February for long. Extremely happy with the service and that they stand by their product. Hubby can’t say enough good things about them. Highly recommend!
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sophie miller

After doing tons of research and getting a strong recommendation from a friend, I chose this company — and it was absolutely the right decision. Paul worked very closely with me to make sure everything qualified for the rebate. He went above and beyond to walk me through every detail and made what could have been a complicated process feel completely seamless. From start to finish, they were incredibly kind, attentive, and truly professional. I felt genuinely cared for the entire time. It’s rare to find this level of service and integrity — I can’t recommend them highly enough!
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Amanda Marshall

We have had nothing but positive experiences with Coastal Energy over the years ( they installed and serviced our heat pump in former home ). More recently they installed a blower motor in the gas fireplace in our brand new home. Patrick (the technician) clearly cared very much about the quality of his work as elected to return to switch out the motor that he was supplied with as he could detect a subtle flaw when he did it's initial test run. On that note, unlike other companies we have dealt with, he took the time to do a thorough working test after the motor was installed ( both times). He also took the time to answer all the questions we had. We look forward to having our dual system heat pump serviced by Coastal in the future.
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Frequently Asked Questions

How often does Coastal Energy recommend heat-pump service?

Coastal Energy recommends service every six months for homes with pets, a gravel driveway or air-conditioning use as consistently as heating; otherwise, its general schedule is once a year.

What does a typical Coastal Energy maintenance visit include?

A typical visit includes a full inspection, filter replacement or cleaning, and checks of ignition, blower and thermostat function.

What should Coastal Energy customers know about maintenance and warranties?

Many manufacturers require proof of regular maintenance to keep a warranty valid, so skipping service could affect coverage.

Does Coastal Energy offer financing?

Yes. Flexible monthly financing options are available.

Does Coastal Energy offer emergency furnace or heat-pump repair calls?

Yes. Emergency and same-day repair calls are available.

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