ServiceXCEL Heating, Cooling & Plumbing

From our first contact with Janaya, to our evaluation/estimate from sales rep Eric, to the efficient and professional installation by Kent and Heather, we are very pleased with the service we received from ServiceXcel. From installation to explaining care and maintenance of our unit Kent was thorough ,answering all our questions and coming up with workable solutions. Thank-you!

Comment by Noella Pertch: I cannot express how pleased we are with this company. If there was room for another star, I would give them six out of five! Starting with the salesman at the Home Show in Qualicum Beach whose name I do not know but was impressed with his knowledge and patience in answering my questions. Eric did a professional job of explaining the options and the features of the products that they sell. He was prompt and even came back a second time to help us make a decision. We could not have wished for better service with more friendly people than the crew that came in to do the installation. Steve and Heather worked at a very high caliber, as did the other trades that came in. Every one of these people would be welcome back in my home anytime. They were extremely courteous, conscientious and clean. Always leaving the place as they found it at the end of the day. They were all incredibly knowledgeable. I would ask a question of the electrician about the plumbing and he knew exactly what was going on, and the plumber explained what the sheet metal crew were doing down stairs and why. We felt highly respected and always brought up to date at the end of the day as to what took place and what to expect the next morning. Bravo to this company and to the team. Please feel free to use me as a reference at any time.

An excellent experience with Eric who met and discussed options for a heat pump. The installation team of Monroe and Katie were so professional, respectful and knowledgeable that I felt comfortable with my decision to choose Xcel. Well done!