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First Care Heating & Air

HVAC Companies in Naperville, Illinois
Ranked #3 in Naperville | Grade A-
5.00 (500 reviews)

First Care Heating & Air

First Care Heating & Air serves Naperville, Illinois homeowners with heating, cooling, and indoor air services, focusing on clear communication and tidy, efficient work.

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Why Homeowners Choose This Business

Clear explanations, options that fit different budgets, and installation teams that work efficiently while keeping the workspace tidy. Weekday availability from early morning to evening makes scheduling easier Local experience that helps homeowners across Naperville, Illinois compare a more region-aware provider.

Service Area

Based in Naperville, Illinois and working throughout nearby western Chicago suburbs.

Local Pro Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Furnace Installation
  Installations
  AC Installation
  Repairs
  Hvac Repair
  Heating Repair
  Air Conditioning Repair
  Hvac Maintenance
  Thermostat Installation
  Humidifier Installation
  Duct Cleaning
  Vent Cleaning
  Water Heater Replacement
  Indoor Air Quality

Heating and cooling system replacement, furnace and AC repair, seasonal maintenance, thermostat setup, humidifiers, water heater replacement, and duct/vent cleaning.

Reviews

Customer Reviews

Stanislawa Wesolowska
I had my AC/Furnace replaced by this wonderful company. First, Smith came to the house , went over my options and we came up with something within my budget. Scheduling was easy and they worked with me to accommodate my work schedule. On th…
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I had my AC/Furnace replaced by this wonderful company. First, Smith came to the house , went over my options and we came up with something within my budget. Scheduling was easy and they worked with me to accommodate my work schedule. On the day of installation I had Mike, Richard, and Allan come to the house and installed a new furnace, AC,and humidifier. They were very professional and friendly. The job was done quickly, I was very pleased with them. I would definitely recommend them and their company for great customer service!
Thank you, Margie
Marie Shuster
Richard and Paul were both amazing! They came out the same day for an emergency water heater replacement and stayed until job was completed! Strongly recommend them for customer service, explaining my options and doing a great job! I also h…
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Richard and Paul were both amazing!
They came out the same day for an emergency water heater replacement and stayed until job was completed! Strongly recommend them for customer service, explaining my options and doing a great job!
I also had a full furnace system installed with 2 furnaces and 2 A/C units.
The team of Richard, Carlos and Mike were amazing and worked really hard to install my system. It was a long day of work but they did an amazing job.
I again recommend them and their company for the great customer service!
Ellen E
We had First Care replace our furnace and A/C unit last summer and the installation crew was professional, thorough, and relatively quick considering the amount of work that was needed. With our package we received free checkups for the fir…
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We had First Care replace our furnace and A/C unit last summer and the installation crew was professional, thorough, and relatively quick considering the amount of work that was needed. With our package we received free checkups for the first year of use. Devin checked over our furnace and humidifier and explained all the readouts and what was done for the cleaning. He was very knowledgeable and friendly. We're very pleased with our service from First Care.
Gisselle
First Care Heating was honest, thorough, and just really easy to work with. After getting a second opinion, they confirmed there was no mold and took the time to properly clean our air vents and air return. They were in our home for over 3…
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First Care Heating was honest, thorough, and just really easy to work with. After getting a second opinion, they confirmed there was no mold and took the time to properly clean our air vents and air return. They were in our home for over 3 hours, which made it clear they weren’t rushing or cutting corners.

No pressure, no scare tactics, just straightforward explanations and solid work. I’m happy to invest in my home when it’s actually needed, and they made me feel comfortable and informed the entire time.

Would absolutely recommend and would use them again without hesitation.
Susan Leathers
First Care Heating went above our expectations. Technician Smith gave us an estimate, he explained everything that would be done for a new install for Furnace & AC gave us different options. Smith was very understanding of what we wanted a…
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First Care Heating went above our expectations. Technician Smith gave us an estimate, he explained everything that would be done for a new install for Furnace & AC gave us different options. Smith was very understanding of what we wanted and our budget.
We decide to have the work done, I called and spoke with Martin and set up an install for the next day. We live in a condo with an association; after confirming the install we were told by the association that the AC could not be installed because of the location, and they needed paperwork from First Care. Again, I called Martin he immediately sent the information. It was 6p and the Association still did not give the ok. I was now speaking with Darryl who is in charge of the installation, he told me not to worry they can wait until we get the okay and he'd have his installers ready for the next day should we get the okay. After speaking with Martin, Darryl a number of times they were patient, understanding and caring. I knew we picked the right company. Knowing they cared about the customer and puts the customer 1st.
Harone and his team installed the furnace; they went above excellence.
First Care Heating is true to their Mission and Principles!

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Frequently Asked Questions

They work on furnace and air conditioning replacements, repairs, and routine maintenance. Reviews also mention thermostat setup, humidifiers, water heater replacements, and duct or vent cleaning.

Weekday hours run from 7:00 AM to 9:00 PM, and customers often note prompt scheduling. Same-day service has been mentioned in reviews, but availability can vary by season.

Reviews indicate technicians explain multiple options and pricing before work begins. You can request an in-home visit to review your goals and receive a written estimate.

Yes, many customers report full system changeouts completed in a single visit. The team discusses equipment choices, timelines, and any condo or association requirements when applicable.

Customers mention post-installation checkups and thorough seasonal inspections. Ask about maintenance visits when scheduling to understand what’s included with your system.
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Opening Hours

  • Monday 7:00 AM – 9:00 PM
  • Tuesday 7:00 AM – 9:00 PM
  • Wednesday 7:00 AM – 9:00 PM
  • Thursday 7:00 AM – 9:00 PM
  • Friday 7:00 AM – 9:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
5.00 (500 reviews) Pro Listing
Address
1701 Quincy Ave #16, Naperville, IL 60540
Business Type
HVAC Contractor
Website
https://www.firstcareheatingandair.com/
City Page
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