First Care Heating & Air serves Naperville, Illinois homeowners with heating, cooling, and indoor air services, focusing on clear communication and tidy, efficient work.
Clear explanations, options that fit different budgets, and installation teams that work efficiently while keeping the workspace tidy. Weekday availability from early morning to evening makes scheduling easier Local experience that helps homeowners across Naperville, Illinois compare a more region-aware provider.
Based in Naperville, Illinois and working throughout nearby western Chicago suburbs.
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Heating and cooling system replacement, furnace and AC repair, seasonal maintenance, thermostat setup, humidifiers, water heater replacement, and duct/vent cleaning.
Recent reviewers consistently praise clear communication, budget-friendly option explanations, and responsive scheduling, including same-day help in some cases. Installation crews are described as professional, efficient, and tidy, with work completed as planned. Several reviews highlight thorough maintenance checkups and technicians who take time to explain system readouts. Customers also mention honest assessments for duct and vent cleaning without pressure.
I had my AC/Furnace replaced by this wonderful company. First, Smith came to the house , went over my options and we came up with something within my budget. Scheduling was easy and they worked with me to accommodate my work schedule. On the day of installation I had Mike, Richard, and Allan come to the house and installed a new furnace, AC,and humidifier. They were very professional and friendly. The job was done quickly, I was very pleased with them. I would definitely recommend them and their company for great customer service!Thank you, Margie
Richard and Paul were both amazing!They came out the same day for an emergency water heater replacement and stayed until job was completed! Strongly recommend them for customer service, explaining my options and doing a great job!I also had a full furnace system installed with 2 furnaces and 2 A/C units.The team of Richard, Carlos and Mike were amazing and worked really hard to install my system. It was a long day of work but they did an amazing job.I again recommend them and their company for the great customer service!
We had First Care replace our furnace and A/C unit last summer and the installation crew was professional, thorough, and relatively quick considering the amount of work that was needed. With our package we received free checkups for the first year of use. Devin checked over our furnace and humidifier and explained all the readouts and what was done for the cleaning. He was very knowledgeable and friendly. We're very pleased with our service from First Care.
First Care Heating was honest, thorough, and just really easy to work with. After getting a second opinion, they confirmed there was no mold and took the time to properly clean our air vents and air return. They were in our home for over 3 hours, which made it clear they weren’t rushing or cutting corners.No pressure, no scare tactics, just straightforward explanations and solid work. I’m happy to invest in my home when it’s actually needed, and they made me feel comfortable and informed the entire time.Would absolutely recommend and would use them again without hesitation.
First Care Heating went above our expectations. Technician Smith gave us an estimate, he explained everything that would be done for a new install for Furnace & AC gave us different options. Smith was very understanding of what we wanted and our budget.We decide to have the work done, I called and spoke with Martin and set up an install for the next day. We live in a condo with an association; after confirming the install we were told by the association that the AC could not be installed because of the location, and they needed paperwork from First Care. Again, I called Martin he immediately sent the information. It was 6p and the Association still did not give the ok. I was now speaking with Darryl who is in charge of the installation, he told me not to worry they can wait until we get the okay and he'd have his installers ready for the next day should we get the okay. After speaking with Martin, Darryl a number of times they were patient, understanding and caring. I knew we picked the right company. Knowing they cared about the customer and puts the customer 1st.Harone and his team installed the furnace; they went above excellence.First Care Heating is true to their Mission and Principles!
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