Featured

Family

HVAC Companies in New Bedford, Massachusetts
Ranked #4 in New Bedford | Grade B+
4.90 (683 reviews)

Family

Family provides residential HVAC service from its Westport location, focusing on mini-split and central air solutions with customer-focused communication and tidy work practices Serving homeowners across New Bedford, Massachusetts.

Why Homeowners Choose This Business

Customers highlight punctual crews, clear explanations during the job, and neat installations. The company is accessible by phone and through its website, and technicians walk homeowners through system operation before leaving Local experience that helps homeowners across New Bedford, Massachusetts compare a more region-aware provider.

Service Area

Westport, Fall River, and nearby South Coast MA neighborhoods Serving homeowners across New Bedford, Massachusetts and nearby surrounding areas.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average for Google rating.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  Mini-Split Installation
  Heat pump installation
  Maintenance
  Central Air Replacement
  Installations
  Air Conditioner Repair
  Repairs
  HVAC Maintenance
  Air handler service
  Thermostat setup
  Ductless AC
  Coil replacement
  Home HVAC

Mini-split heat pump installation; central AC installation and replacement; HVAC repairs including coil and air handler work; seasonal tune-ups and maintenance; thermostat setup and user guidance.


Reviews

Recent Reviews

4.90

(Based on 683 reviews)

Reviews frequently note prompt arrival times and steady communication throughout the job. Many mention professional installations of mini-splits and central AC, with technicians taking time to explain how to use new systems. Homeowners also point out thorough cleanup and courteous crews. Pricing is described as fair in several comments without pressure to upsell.

Google Review
Daniel Costa on Family

We had mini splits installed, looks and works great. Me and my wife very happy with the units. Cameron and Dylan and the rest of the team are excellent. Very professional, work performed on time, Cameron was awesome explaining how the units work and answered all my questions and concerns. If your looking for a cooling and heating company, call them.

Google Review
Joe Cronin on Family

Noah and Ray came to our home to replace the coils in our air handler units. They arrived exactly when they said, they worked diligently throughout the day and were a pleasure to deal with. They explained everything very carefully through the course of the day as to how they were making progress and what to expect. Both of our systems are now back up and running keeping our home comfortable.
They cleaned everything up when they were done for the day and followed up with us to make sure, that we were all set.
They were very polite, even spent a few minutes keeping our dog happy, (our pup loves visitors!).
They are a credit to Family HVAC as are their other technicians who have visited our home over the years.
We are very happy with using Family HVAC and will continue to use them in the future!

Google Review
Michael Ruggeri on Family

Family heating and cooling did great job replacing our old central air system!! Jacob, Andrew, Manny, Jeff, marc,Nate,joy, Dylan, Cameron, Spencer, Victoria
Great crew very professional knowledgeable very understanding teaching me how to use this new system

Google Review
Leonor Martins Jones on Family

Cameron Areias, from Family Heating and Cooling, did a great job installing our new AC unit and removing the old equipment. The team was very professional throughout the whole process offering great communication, service, and price. We would recommend them to anyone looking to install a new AC unit.

Google Review
Eileen Jordan on Family

Nate Noah and Jeff - what a great team of professionals. They installed 2 LG splits. Their work was done in a timely manner always stopping to answer our questions and explaining everything thoroughly. They arrived on time and clean up was done like they were never here. We appreciated their work and knowledge of their service.

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Frequently Asked Questions

They handle residential heating and cooling needs including mini-split installations, central air replacements, repairs, and routine maintenance. Technicians also help with setup and basic system training so homeowners can operate new equipment confidently.

Yes, mini-split heat pump installation is a common service noted in customer feedback. Reviews mention neat installation, clear guidance on operation, and homes left clean when the work is finished.

They are based in Westport and serve nearby communities including Fall River and the South Coast. For specific service availability, customers can call or check the company website.

Current hours listed are Monday through Friday, 8:00 AM to 4:30 PM, and closed on weekends. It’s best to call ahead to schedule service within those times.

According to multiple reviews, technicians take time to explain system features and answer questions. They typically review controls, maintenance basics, and what to expect after installation.
 Verified Listing

Opening Hours


  • Monday 8:00 AM – 4:30 PM
  • Tuesday 8:00 AM – 4:30 PM
  • Wednesday 8:00 AM – 4:30 PM
  • Thursday 8:00 AM – 4:30 PM
  • Friday 8:00 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.90 (683 reviews) Featured BusinessPro Listing
Address
4 Main Rd Unit 1, Westport, MA 02790
Phone
Business Type
general_contractor

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