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FeaturedVerifiedHVAC Companies in New Bedford, Massachusetts

Family

Featured in New Bedford Today 4.90 (683 reviews)(774) 332-6526

Family Heating, Cooling, Electric & Plumbing provides residential and light-commercial HVAC service in New Bedford and across the South Coast. Cousins Justin Borges and Manny Lindo founded the company in 2015.

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Business Highlights
  • Family Heating, Cooling, Electric & Plumbing describes itself as family-owned and operated.
  • It offers a 12-year parts-and-labor warranty on new equipment installations.
Service Area

Acushnet, Assonet, Berkley, Dartmouth, Dighton, East Freetown, East Taunton, Fairhaven, Fall River, Freetown, Marion, Mattapoisett, New Bedford, North Dartmouth, North Dighton, Raynham, Raynham Center, Rehoboth, Seekonk, Somerset, South Dartmouth, Swansea, Taunton, Westport and Westport Point.

Featured on ProsGrade. Family is one of 8 HVAC companies ProsGrade lists in New Bedford, Massachusetts.

Listing details

6 services listed, including Heating, Air conditioning and Central heat pump services. Open weekdays, closed on weekends. Rated 4.9 from 683 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Family compares with the other 7 HVAC companies on ProsGrade in New Bedford, using public Google ratings and review counts.

  • Ranks in the top quarter of the 8 New Bedford HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.9 average of other New Bedford HVAC companies on ProsGrade.
  • Has the most Google reviews (683) of the 8 New Bedford HVAC companies on ProsGrade.
  • One of 7 New Bedford HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

6 services
  • Heatingfurnaces, boilers and heat pumps; installation, maintenance and repair
  • Air conditioningcentral AC and mini-split heat pumps; installation, maintenance, repair and replacement
  • Central heat pump servicesducted systems; installation, replacement, maintenance and repair
  • Ductless mini-split servicescustom multi-zone installations, seasonal maintenance and emergency repairs
  • Indoor air quality
  • Emergency HVAC

Reviews

What customers say

Several customers praise the crews’ professionalism, clear explanations and punctual work, and more than one notes that the work area was left clean. One customer particularly valued Cameron’s explanation of how the units worked and his answers to questions; another described the team’s follow-up to check that everything was set.

Customer Reviews

Daniel Costa

We had mini splits installed, looks and works great. Me and my wife very happy with the units. Cameron and Dylan and the rest of the team are excellent. Very professional, work performed on time, Cameron was awesome explaining how the units work and answered all my questions and concerns. If your looking for a cooling and heating company, call them.
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Joe Cronin

Noah and Ray came to our home to replace the coils in our air handler units. They arrived exactly when they said, they worked diligently throughout the day and were a pleasure to deal with. They explained everything very carefully through the course of the day as to how they were making progress and what to expect. Both of our systems are now back up and running keeping our home comfortable. They cleaned everything up when they were done for the day and followed up with us to make sure, that we were all set. They were very polite, even spent a few minutes keeping our dog happy, (our pup loves visitors!). They are a credit to Family HVAC as are their other technicians who have visited our home over the years. We are very happy with using Family HVAC and will continue to use them in the future!
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Michael Ruggeri

Family heating and cooling did great job replacing our old central air system!! Jacob, Andrew, Manny, Jeff, marc,Nate,joy, Dylan, Cameron, Spencer, Victoria Great crew very professional knowledgeable very understanding teaching me how to use this new system
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Frequently Asked Questions

How does Family plan a ductless mini-split system?

It assesses the home’s layout, calculates heat-load requirements and recommends a custom mini-split solution.

What does the HomeComfort Membership include?

Members receive routine multi-point tune-ups, priority scheduling and discounts on repairs.

Does Family provide around-the-clock HVAC service?

The company says its technicians are available around the clock for emergencies. Examples include a stopped furnace, a malfunctioning heat pump or boiler problems.

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