Local HVAC contractor providing heating and cooling repair, maintenance, and system replacement with a focus on clear communication and dependable fixes.
Responsive scheduling, clear explanations before work begins, and careful cleanup after service. Technicians diagnose issues quickly and focus on reliable fixes with parts on hand when possible.
Serving North Haven, New Haven, and nearby communities in south-central Connecticut.
Heating and AC repair, seasonal maintenance, new system replacement, furnace and boiler service, heat pump service, thermostat upgrades, and indoor air quality add-ons.
Recent reviews highlight quick response times, with several customers noting same-day or next-hour arrivals during no-heat calls. Homeowners frequently mention clear explanations of the problem and repair plan. Comments also point to thorough system checks, courteous technicians, and careful cleanup. Pricing is described as reasonable for the speed and quality of work.
Furnace was making a weird noise post blizzard. Luis came out and was excellent. Very knowledgeable and was able to diagnose and fix my furnace issues same day. Def recommend!
I had a great experience with Neros Heating and Air. My heater suddenly stopped working, and I was really stressed about it. I called them, and they arrived within the next hour, which honestly exceeded my expectations. The service was incredibly fast, professional, and efficient.They quickly diagnosed the issue and explained everything clearly before starting the repair. The pricing was very reasonable, especially considering how quickly they responded. It’s hard to find a company that offers both speed and fair pricing these days.I highly recommend Neros Heating and Air if you’re looking for reliable and trustworthy HVAC service!
The representative who came to service our furnace was Luis. He was very professional, courteous, and knowledgeable. He was very thorough and checked the entire system. He diagnosed the problem relatively quickly and got our heating system up and running. The process was simplified due to Luis’ expertise. It is my pleasure to recommend Nero Air Conditioning and Heating to everyone.
I would like to take this opportunity to express my gratitude and appreciation to John M. for his outstanding service and work performed on a recent boiler repair at my house. I experienced a lost of heat and hot water in my house due to a faulty mechanical valve part inside the boiler. John permanently resolved the issue with a stellar gameplan troubleshooting the issue which led to discovery of the failed valve part and its eventual replacement. John and the Nero front office staff performed above and beyond expectations from the initial same day scheduling appointment of the job, thoroughly covering every aspect of it until completion. Communication was never an issue. Nero made the whole coordination process very smooth, efficient, and seamless, which is a motivating factor towards continuing to use this company in the future. John is a seasoned HVAC tech who took the time to explain all of the work to be done and at a reasonable price, which speaks volumes to his professionalism and commitment to excellence. Above all, it is his unfailing dedication to customer service and performance that makes Nero Inc the gold standard in the industry. Thanks again Nero!
I couldn't be happier with the service I received from Nero! From start to finish, the entire experience was smooth, professional, and stress-free.Our technicians Jack and Will was friendly, knowledgeable, and explained everything clearly. They diagnosed the issue quickly and had the parts on hand to fix it the same day.What really stood out to me was the attention to detail and respect for my home. They wore protective shoe covers, cleaned up after the job, and made sure everything was working perfectly before leaving. The cool air was back in no time, and my house felt comfortable.If you're looking for a reliable, trustworthy air conditioning company that values customer service and gets the job done right, I highly recommend Nero. They’ve earned my business for life!
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Emergency service may be available for urgent issues.
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