Local HVAC company handling heating and cooling repair, maintenance, and replacements with an emphasis on responsiveness and clear communication Serving homeowners across New Milford, Connecticut.
Clear communication, quick scheduling, and thorough system assessments. Technicians explain issues, provide upfront pricing, and stay until systems are operating correctly. Support includes after-hours response for urgent heating problems Local experience that helps homeowners across New Milford, Connecticut compare a more region-aware provider.
Based in New Milford and serving surrounding western Connecticut towns.
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Heating and cooling repair, seasonal maintenance, oil and gas boiler service, furnace service, heat pump diagnostics, central AC service, system replacements, and post-install checkups.
Reviews frequently highlight fast response, especially for no-heat emergencies, and clear explanations of issues and costs. Many mention punctual arrivals, courteous technicians, and tidy work. Homeowners note thorough system sizing and detailed assessments when quoting replacements. Pricing is generally described as fair with good follow-through from estimate to completion.
Jacob was great, we had an emergency call as furnace was not working and temp in house dropped to 55, so we needed fast support. He was personable, very clear with issue and cost. We paid extra for emergency call, but I get it…these guys are on call and come quickly after hours so they need to be compensated. We have always had a great experience with Murphy!
I contacted Murphy Heating & Cooling, along with a few other companies, for a quote after my oil delivery company told me I needed a new oil tank and that parts for my furnace were no longer available. While some companies never responded or failed to follow up, Murphy stood out immediately. They replied quickly, came on short notice, and performed a detailed assessment of my home to ensure the system was properly sized.After comparing options with Murphy and a couple of other companies, I chose Murphy because they were price-competitive, offered better financing terms, and provided a stronger installation warranty. The installation went smoothly, and what impressed me most was their follow-through. They returned promptly—more than once—when I requested adjustments to make sure everything was running perfectly.When you’re making a major investment in an HVAC system, you want a company that is reliable, responsive, and professional. Murphy Heating & Cooling delivered exactly that. Highly recommended.
Top notch service from the team. I scheduled a service this morning. They arrived promptly, were courteous, fixed the issues with my boiler in a timely manner and the pricing wasn’t bad at all. It’s 12:43PM and within less than 5 hours they completed the entire scheduling through appointment finalization. Incredible. Thank you!
Called Murphy to check heat pump/furnace heating system after completed install on 12/12/25. I wanted to make sure after a few months of after installation the system was running correctly because electric bills were unusually high. Tech was very knowledgeable and answered a lot of my questions. He checked for error codes on Heat pump and furnace with none found. All of the employees that I have met from Murphy H/C have all been professional and very eager to help you understand the system.
AJ and his crew came in at 8:30 and were here until after 7:00 p.m. making sure the boiler was installed and operating properly before they left. Very professional, highly recommended. Jonny who did our estimate was knowledgeable and any questions we had were answered almost immediately via email.
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Emergency service may be available for urgent issues.
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