Comfort Technology Inc is an HVAC contractor serving Hampton Roads with system repairs, replacements, and preventive maintenance for heat pumps, AC units, and gas furnaces. The company emphasizes clear communication, timely scheduling, and organized installations.
Local availability across Hampton Roads, straightforward proposals and scheduling, and technicians who explain findings and next steps. Installations are coordinated to minimize downtime, with follow-up support after the job.
Hampton, Newport News, Yorktown, Williamsburg, and surrounding Peninsula areas.
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Heating and air conditioning repair, diagnostics, and maintenance; heat pump and AC replacement; gas furnace service; thermostat replacement and system performance checks; light commercial HVAC service.
Reviews frequently mention fast response times, clear communication from the office and technicians, and organized installations. Many customers highlight courteous techs and easy-to-understand proposals and payment. While most feedback is positive, a small number cite concerns about pricing or past installation quality. Overall sentiment trends strongly favorable with many repeat customers.
Called them in to fix a problem with a Comfort Technology original install done 6 years ago. Some rats had chewed 4 dollars worth of rubber hoses and Comfort charged me $800 for the repair. They couldn't get the system to work properly and abandoned the job. I called DRAN for help and they conducted a very complete evaluation of the prior work noting numerous code violations and installation mistakes - one of worst installations they had ever seen. It would cost 8K to bring the 6 year old system up to acceptable standards. By all means buy from Comfort but then quickly sell your home.
My HVAC system failed 2 days before Christmas. Comfort Technology had 2 techs come later that day. Gas furnace parts were installed by another tech the following day. A new Trane heat pump was ordered, and they were able to get me emergency heat with the gas part of dual system until heat pump replacement arrived. The new heat pump has now been installed. I was very impressed with all 3 Technicians (Danny, Scott and Jadin). They were all very courteous and clearly explained what was needed and what was being done. I was so pleased they worked to get us heat through the holidays. Everything seems to be working fine now.
We were very satisfied with our tech. He was VERY kind and knowledgeable. He was very informative about our tankless hot water heater. Just such a nice guy. He would certainly call for him again. Thank you all for sending someone who knew what he was doing.
Comfort Technology provided a great service and product with exceptional quality from the beginning. They prioritized my needs and scheduled my installation promptly. Customer service was excellent. The proposal was easy to view and accept. The payment process was straightforward and simple. Could be happier with my new system while being able to support a local family business.
I can’t recommend Comfort Technology enough. Lee, the owner, came out on a days notice and gave me a system replacement estimate competitive with two other highly rated companies. He then came back out the following day to look at changing the placement of the new system at my request. Communication with Lee and his office staff was excellent while I dug in with a home warranty company.Corey and Drake showed up on time, walked the job with me, and then got to work. They gave updates as work progressed and by 4pm I had heat back on and all my question’s answered. Great workmanship and good clean runs, I’m very happy with the final product and it feels good knowing I have these folks to lean on in the future.
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