Local HVAC contractor serving Norfolk with repair, replacement, and maintenance for heating and cooling systems. Known for timely scheduling, detailed diagnostics, and clear explanations to help homeowners make informed decisions.
Clear scheduling and communication, technicians who explain findings and options, and careful diagnostics noted by customers. Serves a broad local area with consistent availability and prompt follow-ups.
Norfolk and the greater Hampton Roads area, commonly including Virginia Beach, Chesapeake, Portsmouth, and Suffolk.
Heating and cooling diagnosis and repair; AC and heat pump replacement; furnace service; seasonal tune-ups and maintenance plans; ductwork evaluation and estimates; thermostat setup and system education.
Recent reviews highlight punctual arrivals, clear communication, and patient explanations of system settings and maintenance. Many customers note thorough diagnostics and second-opinion visits that identify issues others missed. Technicians are frequently described as professional, courteous, and efficient, with quick turnaround on heating problems during cold snaps. Pricing discussions and on-site estimates are mentioned as straightforward.
Excellent service from start to finish.The team was right on time, extremely professional, and very helpful throughout the entire visit. They took the time to explain everything clearly, worked efficiently, and did a great job overall.Special thanks to Kyle and Nat, both were serious, knowledgeable, and a pleasure to work with. You can immediately tell they take pride in their work.Highly recommended. I would absolutely use their services again.
Our heat went down in the middle of the cold front and mini-storm. While we weren’t able get emergency service that day, we were able to quickly schedule during regular business hours. They made it even easier since they can use text to communicate. Riley was our tech, and he was amazing. He was so patient. Riley found our issue, but even better, helped us understand our system and how to set things properly to best utilize the system. My husband initially planned to keep trouble shooting on his own, but he was really pleased that we ended up calling Air Specialty and the service we received. Not to mention they have a really reasonable diagnostic fee! They’ll definitely be our go-to for HVAC needs.
Our experience with air specialty was great. I called them on a wed and got an appt for that next day. The receptionist was very polite and eager to assist. The technician, Riley, that came out to our home to provide service was amazing. He really knew his stuff and was super friendly. Most of all, he got our heating unit back in working order on one of the closest weeks thus far. I couldn't thank him enough.The business overall is very professional and helpful. Plus, their pricing isn't bad and they offer a membership to have your unit serviced twice a year.We will definitely be using them in the future for any heating and cooling needs and highly recommend them to anyone.
Patrick and his sidekick (trainee?) were AMAZING. Both were extremely thorough in checking EVERYTHING to put our minds at ease after being given 4-5 different issues by three different technicians from another company. Extremely knowledgeable and walked us through everything. Will absolutely recommend and continue with their services. Thank you all for the swift response!
Riley came out to give us a second opinion on our duct work. He was incredibly professional, thorough, knowledgeable and found issues that others had missed. He was able to give us an estimate at the same time which was very much appreciated. He was easy to talk to, polite and gave us helpful information pertaining to our situation. We have not made any decisions yet but feel confident that if we were to move forward we would be in good hands! Thank you Riley!
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Emergency service may be available for urgent issues.
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