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FeaturedVerifiedHVAC Companies in Norfolk, Virginia

Air Specialty Heating & Air Conditioning

Featured in Norfolk Today 4.90 (1,186 reviews)(757) 302-1359

Air Specialty Heating & Air Conditioning provides AC, heating and indoor-air-quality services in Norfolk, where it has served homeowners since 1976. It says it offers free in-person second opinions.

Business Highlights
  • The business is family-owned.
  • It offers 24/7 emergency heating and air repair.
  • It offers free in-person estimates.
  • New systems carry a 365-day buy-back guarantee.

Service Area

Chesapeake, Norfolk, Portsmouth, Suffolk, Virginia Beach and surrounding areas.

Featured on ProsGrade. Air Specialty Heating & Air Conditioning is one of 5 HVAC companies ProsGrade lists in Norfolk, Virginia.

Listing details

11 services listed, including AC services, Air quality services and Heating services. Open 24 hours, 7 days a week. Rated 4.9 from 1,186 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Air Specialty Heating & Air Conditioning compares with the other 4 HVAC companies on ProsGrade in Norfolk, using public Google ratings and review counts.

  • Ranks in the top half of the 5 Norfolk HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.7 average of other Norfolk HVAC companies on ProsGrade.
  • Has the most Google reviews (1,186) of the 5 Norfolk HVAC companies on ProsGrade.
  • One of 3 Norfolk HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

11 services
  • AC servicesInstallation, maintenance, repairs and tune-ups.
  • Air quality servicesAir filtration, purifiers, dehumidifiers and humidifiers.
  • Heating servicesHeat pump installation; heater and furnace installation, maintenance and repair.
  • High-efficiency HVACEnergy-efficient systems.
  • HVAC testingCarbon monoxide testing and system evaluations.
  • Seasonal maintenanceSpring and winter HVAC maintenance.
  • Specialty HVAC servicesDuctless mini-splits and zoning systems.
  • Thermostat servicesSmart thermostat installation and thermostat repair.
  • Ventilation and ductworkAir duct installation and repair; custom ductwork.
  • Water heatingTankless water heater installation.
  • Emergency heating and air repair

Reviews

What customers say

Recent customers praise technicians' professionalism, knowledge and clear explanations. One customer could not get emergency service that day, but was able to quickly schedule during regular business hours.

Customer Reviews

manos christofis

Excellent service from start to finish. The team was right on time, extremely professional, and very helpful throughout the entire visit. They took the time to explain everything clearly, worked efficiently, and did a great job overall. Special thanks to Kyle and Nat, both were serious, knowledgeable, and a pleasure to work with. You can immediately tell they take pride in their work. Highly recommended. I would absolutely use their services again.
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Ashleigh G

Our heat went down in the middle of the cold front and mini-storm. While we weren’t able get emergency service that day, we were able to quickly schedule during regular business hours. They made it even easier since they can use text to communicate. Riley was our tech, and he was amazing. He was so patient. Riley found our issue, but even better, helped us understand our system and how to set things properly to best utilize the system. My husband initially planned to keep trouble shooting on his own, but he was really pleased that we ended up calling Air Specialty and the service we received. Not to mention they have a really reasonable diagnostic fee! They’ll definitely be our go-to for HVAC needs.
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R Walker-White

Our experience with air specialty was great. I called them on a wed and got an appt for that next day. The receptionist was very polite and eager to assist. The technician, Riley, that came out to our home to provide service was amazing. He really knew his stuff and was super friendly. Most of all, he got our heating unit back in working order on one of the closest weeks thus far. I couldn't thank him enough. The business overall is very professional and helpful. Plus, their pricing isn't bad and they offer a membership to have your unit serviced twice a year. We will definitely be using them in the future for any heating and cooling needs and highly recommend them to anyone.
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Frequently Asked Questions

How often does Air Specialty recommend maintenance?

It recommends service twice a year: once before summer and once before winter.

What does Air Specialty include in an AC tune-up?

An AC tune-up includes cleaning, adjusting and inspecting all AC components.

Does Air Specialty give heating repair prices before work starts?

For heating repairs, the company says it gives an upfront price before work begins.