Airco Service

I think the young man the technician Cody Hutson was very professional and knowledgeable of his job . He explained and showed me pictures of the work done in a way that was understandable. I feel you should be very proud to have a technician and employee like him.

We had technician Marcellis McFarlin come out to asses our kitchen sink clog. This company charged us for a diagnostic visit but made no real attempt to fix our kitchen sink clog. The technician barely inspected under the sink, spent time outside on the phone, and then told us we needed new pipes costing over $1,000. No effort was made to snake or clear the clog, and the explanation given (possible frozen pipes) didn’t make sense, especially since other sinks in our home were working fine. He even seemed surprised when we told him our bathroom drains had no issues. Later the day, we hired another plumber who quickly identified the real problem, cleaned the line properly, and fixed the issue completely. This experience felt rushed, dismissive, and sales-driven. I would strongly suggest getting a second opinion before agreeing to any major work from this company. The classic bad-service/upsell-heavy visit was a major red flag. Will not be using again.

First time I’ve used Airco, and I’m pleased with the service. The tech, Ryan, was knowledgeable, kind, and professional. He explained everything to me, answered all my questions, and fixed the issues with my heat pump. I’ll definitely use Airco again! Thank you.