Local HVAC service for Northampton, Massachusetts area homes and small businesses, focusing on repairs, maintenance, and replacements with clear communication from scheduling through follow-up.
Clear scheduling and communication, technicians who return to resolve lingering issues, and estimates that outline practical options. Local office support helps coordinate urgent visits during peak weather Local experience that helps homeowners across Northampton, Massachusetts compare a more region-aware provider.
Based in Holyoke and serving Northampton, Massachusetts and surrounding communities across Hampshire and Hampden counties.
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Heating and AC repair, seasonal tune-ups, gas furnace and boiler service, central air and ductless mini-split installation, thermostat replacement, and light commercial HVAC maintenance.
Recent reviews highlight responsive scheduling, especially during winter heat issues. Customers frequently mention courteous office staff, professional technicians, and follow-through when problems require a second visit. Many note clear estimates and reasonable costs, with several long-term clients returning for annual maintenance.
I had Reidy come out to my house twice in three days(For two completely different things). The first service needed was right after the big storm in January and I was so happy with the service tech and the work performed that I called and had them come out to do a complete gas furnace service. I was able to schedule these appointments within a few days. Reidy made me a priority (unlike the "big name" company I had previously used(whom I will never use again now that I have a maintenance plan with Reidy). Thank you for actually caring about the people you help! I very much appreciate your crew's knowledge, skills, professionalism and the timely manner they were able to get to my house!(AND show up at the time the appointments were scheduled for!).
A few years ago I was so glad to have secured an annual maintenance check on my gas boiler with Reidy Heating & Cooling. I like the fact that they are local, the office staff is friendly & helpful and their technicians are prompt, professional & personable. ??
I cannot say enough about the service, professionalism and kindness that Roger has for his customers.I have exclusively used Reidy Heating and Cooling for many years for myself ,and my buyer/seller clients in my real estate business. From the moment that Michelle answers the phone you feel confident that all of your problems and concerns will be addressed immediately.If they do not solve the issue ,they will return until the problem is corrected.Emergency? They are at your home very quickly!Thank you Roger and your wonderful company!
We had a heating emergency at our property; Reidy came to solve the issue as soon as they could, and when the issue evolved and became more complicated, their technicians came back promptly to help. They offered a good solution at a reasonable cost to get our heating up and running in the dead of winter, and provided a comprehensive estimate for a new system. I was very impressed by the customer service and communication from the office staff, technician, service manager, and sales representative.
My wife and I have used Reidy Heating & Cooling for many, many years. Roger is very good to work with and does great work at a reasonable cost. His employees are on the job at the scheduled time and do excellent work and leave the area probably cleaner than when they arrived. After all these years we would not think of calling anyone else. Emergency? Call Roger.
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