Rock Valley HVAC, Inc.
Rock Valley HVAC provides residential and commercial heating services in Western Massachusetts and also handles cooling work. Its in-house shop designs and builds ductwork for air distribution.
Business Highlights
- It is family-owned and operated.
- It is an ACCA-accredited Quality Assured (QA) Contractor.
- Its professionals are fully trained and licensed.
- It is a Mitsubishi Ductless Pro Preferred Contractor.
Service Area
Western Massachusetts.
Featured on ProsGrade. Rock Valley HVAC, Inc. is one of 6 HVAC companies ProsGrade lists in Northampton, Massachusetts.
12 services listed, including Heat pumps, Heating system repair and service and Heating system maintenance and tune-up. Open weekdays, closed on weekends. Rated 4.9 from 16 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Rock Valley HVAC, Inc. compares with the other 5 HVAC companies on ProsGrade in Northampton, using public Google ratings and review counts.
- Ranks in the top half of the 6 Northampton HVAC companies on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, well above the 4.5 average of other Northampton HVAC companies on ProsGrade.
- One of 3 Northampton HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
12 services- Heat pumpsAmerican Standard and Mitsubishi models; multiple ductless options
- Heating system repair and serviceFurnaces, boilers and heat pumps
- Heating system maintenance and tune-up
- Heating replacement and installationWarm-air, boiler, hydro-air and geothermal systems
- Custom sheet-metal duct fabricationIn-house fabrication shop
- Indoor air qualityWhole-house humidifiers
- Energy-efficient equipment upgrades
- 24/7 emergency services
- Cooling system maintenance, replacement and repairAnnual preventative maintenance; repairs on all types of cooling systems
- Mitsubishi ductless and ducted systemsInstallation and sizing
- Central air additionsAdding central air to existing systems
- Commercial HVAC design and installationMitsubishi City Multi systems
Reviews
What customers say
Several customers describe courteous, capable crews; two mention help with rebate paperwork, and one also says the team helped with a HEAT Loan application. One homeowner says the team installed the requested ceiling units upstairs, while other companies had pushed wall units. Another customer reports that two service calls initially went unanswered, but says the company later called back, arranged a fast furnace appointment and completed quick, clean maintenance.
Customer Reviews
Lisa Ponce
Ryder Duffy
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Frequently Asked Questions
How does Rock Valley HVAC determine the size of a cooling system?
Before a cooling installation, it performs a Manual J calculation to check that its proposed solution is efficient.
Does Rock Valley HVAC offer extended equipment warranties?
The company says it can provide extended warranties on all equipment.
What can Mitsubishi City Multi systems do?
They can run air conditioning and heating simultaneously for different zones.





