Northstar Plumbing, Heating and Air Conditioning

It was Saturday morning at 10:00 AM, and the toilet in our Master Bathroom of our Big Bear Home stopped working. To my surprise Northstar Plumbing was able to send Adolfo to us and he arrived around 11:00 AM. It was an old toilet so we decided to replace the toilet instead of removing the toilet, snaking the drain and then replacing the toilet. Adolfo the service tech was polite and knowledgeable, so we decided to have him replace the old toilet the in the powder room and the old faucet in the kitchen sink. Adolfo was professional, worked cleanly and efficiently. I will not tell you that Northstar Plumbing is the least expensive plumbers, but they showed up on time, stuck to their quoted charges and finished as promised. Overall it was a good, but expensive experience. I will work with Adolfo again regarding our replacing our 30 year old water heater. I recommend Adolfo.

Daniel fixed the gas valve in the heating unit and honored the original contract of fully working heating unit from a heating unit upgraded work just over a month ago at no additional parts or labor cost. He did have to confirm that with another tech but it got resolved. I would give Daniel a 5-star for his quick ability to assess the situation and fix the issue.

Andrew is absolutely amazing. He's come by a couple times and is so attentive and informative. He took a look at my broken disposal, shower, and did a full heater maintenance. Gave me in depth explanations on how my heater works and what issues could be keeping it from running at its full potential. He gave me recommendations for disposals and generators, and wrote up quotes for fixes and heater duct cleaning. He's punctual and so very caring! Will definitely be sticking with Northstar living in my mountain home. They're very reliable!

My heater broke this winter. Northstar Plumbing & Heating are Fast, Responsive…scheduled me on the same day. Dough my tech was professional, knowledgeable and very helpful. I could not be happier with the service. I signed up for the maintenance plan, which was very Affordable ! Now I have peace of mind & my heater is back on running great! I highly recommend them

Andrew from Northstar Plumbing and Heating did an outstanding job servicing both my heater and A/C unit. He was professional throughout the entire visit, and took the time to explain what he was doing in a way that was easy to understand. You can tell he really knows his craft. He worked efficiently, checked every detail, and made sure everything was running smoothly before he left. It’s rare to find someone who takes pride in their work like that. I highly recommend Andrew.