Arctic Air and Refrigeration LLC provides HVAC repair, maintenance, and replacement services for homeowners and local businesses. The company supports after-hours requests and aims to deliver clear communication from diagnosis through repair Serving homeowners across Panama City, Florida.
Local availability with 24/7 scheduling, straightforward communication, and service for both residential and commercial equipment. Technicians focus on getting systems cooling or heating reliably and can coordinate follow-up work when parts are required Local experience that helps homeowners across Panama City, Florida compare a more region-aware provider.
Serving Panama City, Florida Beach, Panama City, and nearby Bay County communities.
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HVAC troubleshooting and diagnostics, AC repair, heating repair, system replacements, refrigerant and airflow issues, routine maintenance, and light commercial refrigeration or cooler service.
Recent reviews often mention punctual arrivals and technicians going above and beyond to resolve cooling problems, including late-night or off-hours service. Customers note clear communication and quick fixes in many cases. A few reviews describe concerns with diagnostic accuracy and billing clarity, showing that experiences vary. Overall sentiment trends strongly positive with many repeat compliments for professionalism and responsiveness.
The technician ran preliminary test to ID unit coil would begin to heat then system would shut down. He never checked the LED diagnostic error codes that the Friedrich system provides (was not even aware). So I sent them the service manual, which I downloaded from Friedrich website. The technical stated in the phone call with me that he was looking for the manual, but could not find it. So so far there is no heat now for 9 days!! The unit is a sealed system, and all HVAC guys always want to put gauges on the unit as a 1st check, but since this system is still under warranty and is also being claimed under a home warranty for service, maybe, just maybe the limitation is due to getting more authorization from Select Home Warranty.
I love working with Ash at Arctic Air. Very professional and he does a great job. Arrives on time, every time and he goes above and beyond.
They came to my house on a Saturday told me my unit needed a new compressor. No other services. I paid the guy a 100.00 cash payment and they just sent me an invoice for 99.00. Now I'm questioning the diagnosis as I had the whole cooler replaced. Please be ware. Scammers alert!
Great job! Came by and solved my cooling problems. It is now a beautiful day! Fixed the "bug" in my system, now I hope it works perfectly for years to come.
Picture this…. it’s 11:00 pm the day before a huge festival and you’re traveling from over 8 hours away when you notice your freezer isn’t getting cold. Your frozen goods are at risk of melting, ruining your trip to serve festival guests. What should you do… do what I did . Call Artic Air & Refrigeration! They saved the day & festival for me! And did I mention, the work was done at 2 o’clock in the morning. Mohammed went about and beyond. Top notch gentleman.
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