AirAce Heating & Cooling handles residential HVAC repairs, replacements, and ongoing maintenance with an emphasis on clear communication and timely service.
Customers cite fast response on no-heat calls, knowledgeable technicians, and clear explanations of options and costs. Reviews frequently name specific techs for being personable and thorough. Many households report successful replacements of older systems and improved performance after maintenance.
Serving East Peoria, Peoria, and nearby Central Illinois neighborhoods. Call to confirm coverage for your address.
Furnace and AC repair, system replacement and installation, preventive maintenance and tune-ups, thermostat and controls, mini-split cleaning and service, diagnostics and troubleshooting.
Reviews highlight prompt scheduling and same- or next-day fixes for heating issues. Many mention technicians who explain options clearly and keep costs reasonable. Several note successful system replacements and improved performance after maintenance or mini-split cleanings. A small number of reviewers mention frustrations around job scope decisions or communication from management.
Wow here is your reminder that your mini split unit really needs a cleaning! So impressed with the customer service in this company from every interaction. The owner called me before my tech came as I needed clarity on the cleaning. Beth was our tech and so sweet & helpful.
Excellent, fast service. Had an issue with my furnace late Thursday night, called Friday morning and they came within a few hours and fixed it! And the cost was extremely reasonable. My technician was Beth and she is very knowledgeable, professional and personable.
Great service! Furnace went out on a Thursday night and Joel came out and diagnosed it. Beth had the new part installed and running first thing Friday morning. Signed up for the yearly maintenance plan also and now my 20+ year old furnace is running better than ever. Thank you!
I had a mini-split heat pump issue in a difficult location that Air Ace declined to take. The people who came out for the estimate were awesome! Super professional, easy to talk to, seemed like we had a plan for moving forward. Wonderful experience. Joel called me personally and refused the job. Dang was he rude about declining that job. I had previously been using AirAce for years and the employees/technicians have otherwise been really positive experiences. As I've talked to other HVAC places it seems mini-split heat pump repair is pretty technically challenging and hard to make money off. So, I can understand why Joel was just wanting to get rid of me. It would have potentially been an annoying job... Still doesn't feel good. He could have said the same things minus the antagonism.
Highly recommend using AirAce for all of your HVAC needs. We had our 20 year old HVAC system replaced by AirAce and they were very professional and did a fantastic job with the installation. We also appreciated the extra time that Joel spent explaining different options and helping us decide what was best for our home. A big shout out also to Beth who is a wonderful technician and really knows the ins and outs of HVAC systems. For honest prices and service give AirAce a call!
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