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Polar Refrigeration Sales & Service Ltd

HVAC Companies in Prince George, British Columbia
Ranked #1 in Prince George | Grade B+
4.60 (77 reviews)

Polar Refrigeration Sales & Service Ltd

Polar Refrigeration Sales & Service Ltd provides HVAC installation and service for Prince George, British Columbia homeowners and businesses, including furnaces, hot water tanks, cooling, and refrigeration. Scheduling and estimates are handled through the office during weekday hours.

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Why Homeowners Choose This Business

Local HVAC support with a focus on clear communication, jobsite cleanliness, and timely installs. Customers frequently note polite technicians and helpful office staff. Service is available during weekday business hours with scheduling coordinated by phone or online Local experience that helps homeowners across Prince George, British Columbia compare a more region-aware provider.

Service Area

Serving Prince George and surrounding communities in northern British Columbia. Call to confirm service to your location.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.

Services Covered

  Renovation Services
  Supplier
  Furnace Installation
  Hot Water Tank Replacement
  Installations
  Hvac Maintenance
  Air Conditioning Install
  Heating Repair
  Commercial Refrigeration Service
  Boiler Service
  Thermostat Replacement
  Ductwork Modifications
  Lennox Furnace Install

Furnace supply and installation; hot water tank replacement; residential heating and cooling; commercial refrigeration service; HVAC maintenance and troubleshooting; equipment sourcing and parts.

Reviews

Customer Reviews

Harpreet Singh
Never recommend this company don't call these guys technician dont have enough knowledge to fix the issue and even they spent 1st day 30 40 minutes but they did charge 2.5 hours and next day 35 mins and put on they did charge 1.5 hours just…
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Never recommend this company don't call these guys technician dont have enough knowledge to fix the issue and even they spent 1st day 30 40 minutes but they did charge 2.5 hours and next day 35 mins and put on they did charge 1.5 hours just for the regulator change charge $1000 even after couldn't fix and call other guys and they did fix but never recommend polar refrigerator and on the phone talk with guy wasn't respectful
Kyle Hebert
10/10 experience. Thank you Polar Refrigeration for making a large expensive purchase a breeze. My Wife and I purchased a furnace and a hot water tank through Polar Refrigeration and had them install it as well. Every question was answered…
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10/10 experience. Thank you Polar Refrigeration for making a large expensive purchase a breeze.
My Wife and I purchased a furnace and a hot water tank through Polar Refrigeration and had them install it as well. Every question was answered, install was done in a timely manner, all mess was cleaned up.
And they made sure I had no questions before they left.
I don't often review a perfect score but Polar is an exception as I was pretty nervous about this pricey investment and this company made it very simple and straightforward.
Keep up the good work Polar team!
Yvonne Ethier
I have used Polar in the past and had a good experience. Last week I used them and the technician adjusted my boiler to shoot out 3 foot flames. If I had not caught it my house would have been gone. Since then I have not had heat on my seco…
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I have used Polar in the past and had a good experience. Last week I used them and the technician adjusted my boiler to shoot out 3 foot flames. If I had not caught it my house would have been gone. Since then I have not had heat on my second level. Trying to get the situation rectified and the billing looked at, and I am told wasn't there fault. No offer to come back and rectify, just pay the bill. That was one week ago, and I am already told I will be sent to collections today. So needless to say, I will not be using them to put in the new boiler they were supposed to be there quoting me for. Sad to see when a company you have used to do multiple jobs in the past, loses all customer service and pride in the job.
Kevin Beyer
Polar refrigeration just installed our new Lennox 96% efficient furnace. The fellows did a great job! They were neat, efficient and knowledgeable. Installed within the day! The furnace itself is working very well. My wife and I were both ve…
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Polar refrigeration just installed our new Lennox 96% efficient furnace. The fellows did a great job! They were neat, efficient and knowledgeable. Installed within the day! The furnace itself is working very well. My wife and I were both very impressed!
AlanOne
Excellent service. I was very surprised that Kriss, the tech who helped install the new furnace was so polite and respectful. Both him and Clint did a great job! Most trade people I have met in PG are pretty abrupt and condescending, not wi…
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Excellent service. I was very surprised that Kriss, the tech who helped install the new furnace was so polite and respectful. Both him and Clint did a great job! Most trade people I have met in PG are pretty abrupt and condescending, not with these guys. Betty at the office was a great help, doing all the paper work for the rebates from Fortis and submitting it. The office cat (Abby?) did an awesome job keeping the chair next to me warm. The estimate was accurate and work completed promptly and leaving the basement cleaner than when they started. The new furnace is amazing.

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Special Offers

Free Replacement Estimate

No-cost estimate for furnace or hot water tank replacement.

Free estimate
Seasonal Furnace Tune-Up

Routine heating system check and performance assessment.

Call for pricing
New Install Package

Bundle pricing on qualifying furnace plus standard install.

Custom quote

Frequently Asked Questions

They handle residential heating and cooling installs, including furnaces and hot water tanks, along with service and maintenance. Commercial refrigeration support is also available. Project scope and timelines are confirmed during scheduling. Contact the office for specifics on your equipment and brand.

Many standard furnace replacements are finished within a day once scheduled. Timelines depend on equipment availability and site conditions. The team discusses timing during the quote process. Urgency and seasonal demand can affect lead times.

The office is open Monday to Friday, 8:00 AM to 4:30 PM, and closed on weekends. Service appointments are coordinated during these hours. Call ahead to arrange a visit or to discuss your issue. Availability may vary during peak seasons.

Yes, quotes and expected timelines are typically discussed up front. Complex diagnostics or unexpected findings may adjust final pricing. Customers are encouraged to ask for a detailed breakdown. Clarifying scope beforehand helps avoid surprises.

Call (250) 563-6444 or visit the website to request an appointment. Provide your equipment details and a short description of the issue. The office will confirm availability and next steps. Photos or model numbers can help speed up the process.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 4:30 PM
  • Tuesday 8:00 AM – 4:30 PM
  • Wednesday 8:00 AM – 4:30 PM
  • Thursday 8:00 AM – 4:30 PM
  • Friday 8:00 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.60 (77 reviews) Featured BusinessPro Listing
Address
910 3Rd, Prince George, BC V2L 3C9, Canada, Prince George, BC V2L 3C9
Business Type
HVAC Contractor
Website
http://www.polarrefrig.ca/
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